6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network...............................................................................70
Cannot locate the equipment in the network........................................................................................................70
Cannot locate the equipment with Local Discovery..............................................................................................71
Equipment does not respond to ping command...................................................................................................72
LDAP Search and Authentication Problems........................................................................73
Network shutdown occurs or touch panel disabled after LDAP search................................................................73
LDAP authentication takes a long time.................................................................................................................73
Printing Problems (Network Related)...................................................................................74
SMB print in a Windows operating system environment......................................................................................74
Raw TCP or LPR print in a Windows operating system environment ..................................................................74
IPP print in a Windows operating system environment ........................................................................................75
Novell print in a NetWare environment.................................................................................................................75
Macintosh environment ........................................................................................................................................76
UNIX/Linux environment ......................................................................................................................................76
Network Fax (N/W-Fax) Driver Problems .............................................................................77
N/W-Fax Driver Installation Error Messages ........................................................................................................77
N/W-Fax Driver General Errors ............................................................................................................................78
Client Software Authentication Problems............................................................................80
Cannot log in using client software.......................................................................................................................80
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