Check your problem by using the chart below and try the solutions for each problem.
Cooking time, 
power level is not suitable.
Use correct cooking time, 
power level.
TROUBLE
Oven will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting
Sensor cooked foods
 not properly cooked
Cover or lid over food must contain 
vent hole for escaping steam.
Do not open door to stir orturn food 
before sensor-detected cooking 
time appears in display. 
a.
b.
a.
b.
c.
Materials to be avoided inmicrowa-
veoven were used.
Cooking time,  power level is not 
suitable.
Food is not turned or stirred.
a.
b.
c.
d.
Use microwave-safe cookware only.
Completely defrost food.
Use correct cooking time, power 
level.
Turn or stir food.
a.
b.
c.
d.
Materials to be avoided in microwave 
oven were used. 
Food is not defrosted  completely.
Cooking time, power level is not 
suitable.
Food is not turned or stirred.
a.
b.
c.
Materials to be avoided in microwave 
oven were used. 
The oven is operated when empty.
Spilled food remains in the cavity.
a.
b.
c.
Use microwave-safe cookware only.
Do not operate with oven empty. 
Clean cavity with wet towel.
a.
b.
c.
Plug into the outlet.
Close the door and try again.
Check instructions
a.
b.
c.
Electrical cord for oven is not 
plugged in.
Door is open.
Wrong operation is set.
a.
b.
c.
Use microwave-safe cookware only.
Use correct cooking time, power 
level.
Turn or stir food
a.
b.
c.
d.
Use microwave-safe cookware only.
Completely defrost food.
Check to see that oven venti-lation 
ports are not restricted. 
Use correct cooking time, power 
level
a.
b.
c.
d.
Materials to be avoided in microwave 
oven were used. 
Food is not defrosted  completely.
Oven ventilation ports are  restricted.
Cooking time, power level is not 
suitable.
Cover or lid on food not  vented.
Door opened before sensor-detect-
ed cooking time appears in display.
a.
b.
Possible Cause
Possible Remedy
EN-25
TROUBLE SHOOTING