5. Trouble shooting
Please try to solve the following simple problems by yourself. If them cannot be solved,
please contact the after-sales department.
・
Occurrence
Operation failure
Possible cause / inspection items
Check whether the appliance is connected to power or whether the plug is in well
contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped.
Odor
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long-time
operation
of the compressor
Long operation of the refrigerator is normal in summer when the ambient
temperature is high.
It is not suggestible having too much food in the appliance at the same time.
Food shall get cool before being put into the appliance.
The doors are opened too frequently.
Lighting failure Check whether the refrigerator is connected to power supply and whether the
illumination light is damaged.
Have the light replaced by a specialist.
Closing door failure The doors is stuck by food packages.
Too much food is placed the refrigerator is tilted.
Loud noise
Check whether the floor is level and whether the refrigerator is placed on stable
ground.
Check whether accessories are placed at proper locations.
Door is not properly
sealed
Remove foreign matters on the door seal, Heat the door seals and then cool it for
restoration. (or blow it with an electrical drier or use a hot towel for heating)
Overflowing water
from pan
There is too much food in the freezing chamber or food stored contains too much
water, resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry of air and
increased water due to defrosting.
Hot cabinet
Heat dissipation of the built-in condenser via the cabinet, which is normal. When
cabinet becomes too hot due to high ambient temperature, or storage of too much
food,compressor shutdown. Ensure ventilation to facilitate heat dissipation.
Surface
condensation
Condensation on the exterior surface and door seals of the refrigerator is normal,
when the ambient humidity is too high.
Wipe the condensate with a clean towel.
Abnormal noise Buzz: The compressor may produce buzzes during operation, and the buzzes are loud
particularly upon start or stop, which is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is
normal.
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