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If Something Goes Wrong
DVD Blu-ray Disc™ operating problems
When the Windows
®
charms appear click or touch the
Search ( ) charm, and then type Control Panel. Click
or touch
Control Panel, and then select System and
Security, and then System. Launch the Device
Manager and carefully note any error messages - these
will be very helpful if you should confer with a support
technician at a later time.
To enable or disable wireless communication, use the
F12 key. For more information see “TOSHIBA Function
Keys” on page 166.
❖ Use IPCONFIG to verify that the computer has a useful
IP address
- one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1 From the Start screen, type
Cmd.
2 Click
Command Prompt.
3 Enter
IPCONFIG/ALL, and then press ENTER.
The IP address for each active network adapter will be
displayed.
❖ Connect your computer directly to your router or
broadband modem, by plugging a standard CAT5
Ethernet patch cable (sold separately) into your
computer's RJ45 Ethernet port. If your connection
problem disappears, the problem lies in the Wi-Fi
®
part
of your network.
❖ If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
DVD Blu-ray Disc™ operating problems
If you experience a problem playing DVDs or Blu-ray
Discs™, you may be able to fix the problem yourself.
For general problems playing a DVD or Blu-ray Disc™ title,
try the following steps:
1 Verify that the disc is in a format that the drive supports.
2 Ensure that the disc is properly inserted in the drive tray.
NOTE
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