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Chapter 6
Messages & Setup
Troubleshooting
If you’re having trouble, or have any questions about your Digital Media Server, consult
the troubleshooting steps available in Chapter 9 of this guide.
The Troubleshooting screens provide tips that may help you troubleshoot various
problems. Use CHAN UP/DOWN to see all of the text on the screens.
• Parental Controls Troubleshooting provides instructions for using Parental Controls.
• Phone Troubleshooting can help if connections to the TiVo service are unsuccessful.
• Channel Troubleshooting provides channel changing help if you are using a satellite
or cable box. The tips at the top of the screen are for cable or satellite boxes that attach
to the DMS through a serial connection. Use CHAN UP/DOWN to see the second set
of tips, which deal with cable or satellite boxes using IR (infrared) connections to the
DMS. You can also find tips in Chapter 9 and at www.tivo.com/support.
• Network Troubleshooting provides tips to help you with your Digital Media Server’s
network connection. See Chapter 8 for more information.
• Transfer Troubleshooting appears when you upgrade to TiVo Plus
TM
service. See
Chapter 8 for more about Multi-Room Viewing.
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