Part II: Technical Reference
If Something Goes Wrong
If you need further assistance
241
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to
help you.
1 Start with accessing Toshiba on the Internet using any
Internet browser by typing www.pcsupport.toshiba.com
2 Next, try one of Toshiba’s online services. The Toshiba
Forum can be accessed through CompuServe
®
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
Your computer’s serial number.
The computer and any optional devices related to the
problem.
Backup copies of your Windows operating system and
all other preloaded software on diskettes or CD.
Name and version of the program involved in the
problem along with its installation diskettes or CD.
Information about what you were doing when the
problem occurred.
Exact error messages and when they occurred.
For technical support, call the Toshiba InTouch Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
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