Part II: Technical Reference
If Something Goes Wrong
If you need further assistance
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DirectyoutoAskIRISOnline™, Toshiba’s instant
response information service where you can ask
questions and receive answers.
Send a message electronically with your questions
directly to our InTouch Center. A representative will
address your situation and contact you.
If you need further assistance
If you have followed the recommendations in this chapter
and are still having problems, you may need additional
technical assistance. This section contains the steps to take
to ask for help.
Before you call
Since some problems may be related to the operating
system or the program you are using, it is important to
investigate other sources of assistance first.
Try the following before contacting Toshiba:
Review the troubleshooting information in your
Windows Millennium Edition documentation.
If the problem occurs while you are running a program,
consult the program’s documentation for
troubleshooting suggestions. Contact the software
company’s technical support group for their assistance.
Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best
source for current information.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
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