Toshiba SD-2200 - Troubleshooting Common Issues

umers
rfore Calling Service Personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptoms and correction
Symptom
Cause
Correction
Page
No power.
• The power plug is disconnected.
• Connect the power plug securely into the
wall outlet.
16
The DVD video player turned
off by itself.
• The automatic power off function turned
the unit off.
• Press the PLAY button.
21
No picture.
• The TV is not set to receive DVD signal
output.
• Select the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
20
• The video cable is not connected securely.
• Connect the video cable securely into the
appropriate jacks.
16, 17
No sound.
• The equipment connected with the audio
cable is not set to receive DVD signal
output.
• Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD video player.
20
• The audio cable is not connected securely.
• Connect the audio cable securely into the
appropriate jacks.
16, 17
18, 19
• The audio receiver or TV is turned off.
• Turn on the equipment connected with
the audio cable.
20
• The setting of output sound format is
incorrect.
• Select the proper audio setting.
33, 35
39
The playback picture has
occasional distortion.
• The disc is dirty.
• Eject the disc and clean it.
9
• It is in fast forward or fast reverse
playback.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
Brightness is unstable or
noises are present in the
playback pictures.
• The effect of copy protection.
• Connect the DVD video player directly to
the TV. Avoid connecting the DVD video
player to a VCR or TV/VCR combination.
16
The DVD video player does
not start playback.
• No disc is inserted.
• Insert a disc.
20
• An unplayable disc is inserted.
• Insert a playable disc. (Check the disc
type and color system.)
10
• The disc is placed upside down.
• Place the disc with the playback side
down.
20
• The disc is not placed within the guide.
• Place the disc correctly inside the guide
on the disc tray.
20
• The disc is dirty.
• Clean the disc.
9
• The parental lock function is set.
• Cancel the parental lock function or
change the parental lock level.
Playback does not follow the
course of the disc’s program.
• It is in the mode of repeat playback,
memory playback, etc.
• These operations may prevent a proper
progress of the contents.
—
Buttons do not work.
• Power supply fluctuations or other
abnormalities such as static electricity may
interrupt correct operations.
• Turn the power on or off with the POWER
button. Or disconnect the power plug and
insert it into the wall outlet again.
The remote control does not
work properly.
• The remote control is not pointed at the
remote sensor of the DVD video player.
• Point the remote control at the remote
sensor of the DVD video player.
15
• The remote control is too far from the DVD
video player.
• Operate the remote control within about
7 m.
15
• The batteries in the remote control are
exhausted.
• Replace the batteries with new ones.
15
44