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Toto G500 - User Manual

Toto G500
32 pages
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Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration.
Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or
coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road,
Morrow, GA30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A.
1155 Southern Road
Morrow, GA 30260
(770) 282 8686
©2012 TOTO USA, Inc.
2012.5.18
D08688
Washlet
Integrated Toilet
G500
MS970CEMFG (SN970M)
with Warranty
Instruction Manual
Thank you for your recent purchase of the TOTO Washlet. Please read the enclosed information to ensure the
safe use of your product.
Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.

Questions and Answers

  • A
    Amanda HardingAug 4, 2025
    Why is water leaking from my Toto toilet plumbing connections?
    • B
      Brenda SanchezAug 4, 2025
      If you notice water leaking from the plumbing connections of your Toto toilet, check if any nuts in the connection are loose. If they are, firmly tighten them using a tool such as a monkey wrench. If the leak persists, close the water supply valve and seek repair.
  • M
    Martin VegaAug 9, 2025
    What to do if the deodorizer is not working on my Toto toilet?
    • E
      Erica BurnettAug 9, 2025
      If the deodorizer in your Toto toilet isn't working, first ensure that the deodorizer settings are set to "ON". If the issue continues, the deodorizing filter might be clogged; try cleaning it.
  • S
    Sharon HerreraAug 14, 2025
    Why Toto toilet seat does not get warm?
    • A
      Andrew JacksonAug 14, 2025
      If your Toto toilet seat isn't getting warm, check if the seat temperature is set to "OFF" or a low level; if so, set the temperature to a higher level. Also, the timer energy-saver might be operating and has turned off the toilet seat heater. When you sit on the seat, the heater is turned on temporarily and the seat is warmed in about 15 minutes.
  • A
    amyscottAug 25, 2025
    Why the bowl unit does not clean automatically on my Toto toilet?
    • H
      hollymitchellAug 25, 2025
      If the bowl unit on your Toto toilet isn't cleaning automatically or the timing is delayed, make sure people step away from the toilet and wait for about three seconds. Also, check if water droplets or dirt are disrupting the body sensor and remove any dirt.
  • D
    Daniel DuncanAug 28, 2025
    What to do if the wand does not extend on my Toto toilet?
    • D
      dawn95Aug 28, 2025
      If the wand on your Toto toilet does not extend, disconnect the power plug and wait about 10 seconds before inserting it again.
  • O
    oconnellmatthewSep 10, 2025
    What to do if the wand extends but water does not come out of my Toto toilet?
    • J
      jessicafosterSep 12, 2025
      If the wand on your Toto toilet extends but no water comes out, first check if the water supply valve is closed and open it. If the valve is open, the water filter drain valve might be clogged with foreign matter, so try cleaning the filter.

Summary

Introduction

Safety Precautions

Key safety instructions and warnings for safe usage and preventing hazards.

Operational Precautions

Guidelines for proper product operation to prevent malfunctions and damage.

Parts Names

Detailed identification of all Washlet components and their locations.

Preparation

Step-by-step guide for setting up and using the Washlet for the first time.

Basic Operations

Automatic Functions

Explains automatic lid open/close, auto flush, and deodorizer features.

Temperature Settings

How to adjust water, seat, and drying air temperatures for comfort.

Energy-Saver Features

Information on saving energy by adjusting heater settings based on usage.

Maintenance

Power Plug and Unit Cleaning

Instructions for cleaning the power plug, top unit, and bowl unit.

Component Maintenance

Procedures for cleaning the lid, filter, wand, and water filter system.

Changing Settings

Auto Flush & Open;Close Settings

Configure automatic flushing, lid/seat opening, and closing times.

Cleaning & Other Settings

Adjust deodorizer, beep sounds, and setting lock configurations.

What to Do?

Emergency Operations

Manual flushing, remote control troubleshooting, and drainage for non-use.

Draining for Long Periods

Instructions for draining water to prevent freezing during extended non-use.

Troubleshooting

Flushing & Cleansing Issues

Solves problems with flushing, wand operation, and water pressure.

Operational & Sensor Problems

Addresses operational errors, sensor detection, and temperature issues.

Energy Saver, Deodorizer & Leak Issues

Resolves issues with energy-saver, deodorizer, leaks, and unit stability.

Specifications

Product Specifications

Detailed technical specifications for the Washlet model.

Toto G500 Specifications

General IconGeneral
Bowl ShapeElongated
Bidet FunctionYes
Heated SeatYes
Remote ControlYes
DeodorizerYes
Water TemperatureAdjustable
Warm Air DryerYes
Flush TypeDual Flush
ADA CompliantYes
CeFIONtect GlazeYes
Siphon JetYes
Seat IncludedYes
Flush SystemTornado Flush
Rough-In Size12 inches
Width16.5 inches
ColorWhite

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