Toyota 2022 RAV4 - User Manual

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2022 Vehicle Delivery Checklist

RAV4

RAV4 Hybrid

NEW VEHICLE DELIVERY CHECKLIST

Toyota vehicles undergo one of the most demanding inspection processes in the automotive industry. Hundreds of inspections

are conducted at the factory and your authorized Toyota dealer. The following checklist is our assurance that your vehicle is clean,

in excellent condition, has a full tank of gas, and is not missing any promised items.

QUALITY INSPECTION

We have performed a quality Pre-Delivery Inspection on

your new vehicle. Our factory-trained service professionals

have veried that all systems and controls are operating

properly.

EXPLAIN VEHICLE FEATURES AND BENEFITS

Thoroughly explained Major Features and

demonstrated Operation of Controls.

Demonstrated and explained Connected Services

and completed registration.

Demonstrated and explained Audio Multimedia System.

Added dealer service contact information.

Demonstrated and explained Bluetooth

and completed

phone pairing.

Demonstrated and explained SiriusXM

Satellite Radio.

VEHICLE INSPECTION

Exterior Clean and Undamaged.

Interior Clean and Undamaged.

Full tank of fuel or gas voucher.

Vehicle Delivered with all features promised.

Dealership Representative Signature Name (please print)

CUSTOMER ACKNOWLEDGMENT

I have inspected my new Toyota and acknowledge that all Pre-Delivery and Delivery Checklist items

have been reviewed with me by the dealership representative.

Customer Signature Name (please print) Email Address

DEALER STAFF INTRODUCTIONS

Service Manager Parts Manager

Customer Relations Manager

(Provide business cards.)

Introduced the customer to the Parts and Service departments.

Reviewed hours of operation and provided

Parts and Service departments’ telephone numbers.

FOR NEW CUSTOMERS

During normal business hours:

Scheduled rst appointment.

Date: Time:

PROPER FLOOR MAT INSTALLATION AND CARE

Veried that the correct driver’s oor mat is installed.

Explained proper driver’s oor mat installation using the

retaining hooks (clips).

Explained oor mat care: Never install the driver’s oor mat

with the bottom-side up, do not place another oor mat(s)

on top of an existing mat, and regularly verify the driver’s

oor mat is properly secure, e.g., after carwash, interior

cleaning, etc.

Reviewed Owner’s Manual.

Reviewed Quick Reference Guide.

Reviewed Warranty Information.

Warranty Provisions

Maintaining Your Warranty

Special Operating Conditions

Reviewed Maintenance Schedules.

Synthetic Oil, if applicable.

Reviewed ToyotaCare Brochure.

ToyotaCare No Cost Service & Roadside, if eligible.

PRODUCTS OR SERVICES DUE TO CUSTOMER

Description of any Products/Services

Due to the Customer

Date

Promised

Assist with Toyota app download to customers mobile device.

EXPLAIN NEW VEHICLE PUBLICATIONS

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Summary

Vehicle Delivery Quality and Inspection

Quality Pre-Delivery Inspection

Confirms factory-trained professionals verified all systems operate properly and vehicle is clean.

Vehicle Inspection Checklist

Details checks for exterior, interior, fuel level, and promised features.

New Vehicle Publications Explanation

Covers review of Owner's Manual, Warranty, Maintenance Schedules, and ToyotaCare.

Vehicle Features and Benefits Explanation

Demonstrates major features, controls, Audio Multimedia, Bluetooth, and Connected Services.

Dealership Staff and Customer Introduction

Introduces key dealership staff and provides department contact information.

Proper Floor Mat Installation and Care

Explains correct floor mat installation and essential care instructions.

Toyota Safety Sense 2.0 Features

Pre-Collision System with Pedestrian Detection

Details PCS w/PD alerts, mitigation, and avoidance support for potential collisions.

Lane Departure Alert with Steering Assist

Explains LDA function, steering assist, and how to adjust sensitivity.

Lane Tracing Assist with Lane Centering

Describes LTA's function to keep the vehicle centered in its lane.

Full-Speed Range Dynamic Radar Cruise Control

Covers DRCC operation for maintaining speed and distance from vehicles.

Automatic High Beams

Explains AHB system for automatic switching between high and low beams.

Road Sign Assist

Details RSA's function to recognize road signs and display information.

Vehicle Operation and Connectivity

Smart Key System Operation

Instructions for using the Smart Key system for starting the vehicle.

Steering Lock Release Procedure

Guidance on releasing the steering lock when the engine switch seems stuck.

Bluetooth Phone Pairing

Step-by-step guide for pairing a mobile phone with the vehicle's system.

Air Conditioning and Heating Controls

Explanation of automatic climate control settings and airflow modes.

Steering Wheel and Phone Control Switches

Overview of steering wheel buttons for audio, calls, and voice commands.

Overview

New Vehicle Delivery Checklist
Important Customer Information (Toyota Safety Sense™ 2.0)
Important Customer Information (Vehicle Operations)

This document serves as a comprehensive checklist and informational guide for the 2022 Toyota RAV4 and RAV4 Hybrid, focusing on the new vehicle delivery process, safety features (Toyota Safety Sense™ 2.0), and essential vehicle operations like Bluetooth pairing and climate control.

New Vehicle Delivery Checklist

This section outlines the dealer's responsibilities during vehicle delivery, ensuring the customer receives a vehicle in optimal condition and understands its features.

Quality Inspection: Confirms that a Pre-Delivery Inspection (PDI) has been performed by factory-trained service professionals, verifying all systems and controls operate properly.
Vehicle Inspection: Ensures the exterior and interior are clean and undamaged, the fuel tank is full (or a gas voucher is provided), and all promised features are present.
Products or Services Due to Customer: A section to list any outstanding products or services due to the customer, along with the promised date.
Explain New Vehicle Publications: Guides the dealer to assist with Toyota app download, and review the Owner's Manual, Quick Reference Guide, Warranty Information (provisions, maintaining warranty, special operating conditions), Maintenance Schedules (including synthetic oil if applicable), and ToyotaCare Brochure (including no-cost service and roadside assistance if eligible).
Explain Vehicle Features and Benefits: Ensures the dealer thoroughly explains major features, demonstrates control operations, explains Connected Services and completes registration, demonstrates the Audio Multimedia System, adds dealer service contact information, demonstrates Bluetooth® and completes phone pairing, and demonstrates SiriusXM Satellite Radio.
Dealer Staff Introductions: Prompts the dealer to introduce the customer to the Service Manager, Parts Manager, and Customer Relations Manager, providing business cards.
For New Customers: Instructs the dealer to introduce new customers to the Parts and Service departments, review hours of operation, and provide telephone numbers. It also includes a section for scheduling the first appointment during normal business hours.
Proper Floor Mat Installation and Care: Verifies correct driver's floor mat installation, explains proper installation using retaining hooks (clips), and details floor mat care (never install upside down, do not place multiple mats, regularly verify security).
Customer Acknowledgment: A section for the customer to sign, acknowledging inspection of the new Toyota and review of all Pre-Delivery and Delivery Checklist items with the dealership representative. Spaces are provided for Customer Signature, Name (please print), Email Address, Dealership Representative Signature, and Name (please print).

Important Customer Information (Toyota Safety Sense™ 2.0)

This section details the advanced safety features of the Toyota RAV4 and RAV4 Hybrid, emphasizing that the sales representative will explain and demonstrate these features, but will not demonstrate the Pre-Collision System (PCS).

Quick Overview: Toyota Safety Sense™ 2.0 (TSS 2.0): TSS 2.0 is a suite of active safety technologies designed to mitigate or prevent collisions, support driver awareness, decision-making, and vehicle operation for a safer driving experience. Customers are advised to refer to the Owner's Manual for detailed operation, settings, limitations, and safety precautions. More information is available at www.toyota.com/safety-sense.
Pre-Collision System with Pedestrian Detection (PCS w/PD):
- Function Description: Designed to provide alert, mitigation, and/or avoidance support in specific conditions when detecting a potential collision with a preceding vehicle, pedestrian, or bicyclist. It uses a grille-mounted radar and a forward-facing camera.
- Adjusting PCS Warning Timing:
  1. Press the ">" switches and select "P" from the Multi-Information Display (MID).
  2. Press the "▲" switches and select "PCS," then press and hold "OK."
  3. Select "Sensitivity" and press "OK" to change the warning timing (Far, Middle (default), Near).
  4. Press "P" to return to the menu.
Lane Departure Alert with Steering Assist Function:
- Function Description: A feature of the Lane Tracing Assist (LTA) system, designed to notify the driver of unintended lane departure and provide small corrective steering inputs to help keep the vehicle in its lane.
- Usage Features:
  - Press the LTA switch to turn Lane Departure Alert off.
  - Press the LTA switch again to turn it on.
- Adjusting Sensitivity:
  1. Press the ">" switches and select "P" from the MID.
  2. Press the "▲" switches and select "LTA," then press and hold "OK."
  3. Select "Sensitivity" and press "OK" to change the sensitivity setting.
  4. Press "P" to return to the menu.
Lane Tracing Assist (LTA) with Lane Centering:
- Function Description: Lane centering is a function of the LTA system, assisting the driver in steering control to keep the vehicle in the center of a lane when using Full-Speed Range DRCC.
- Activating LTA:
  - Press the LTA switch to turn the LTA system on.
  - Press it again to turn it off.
- Activating Lane Centering Function:
  1. Select "P" from the MID.
  2. Select "LTA," then press and hold "OK."
  3. Select "Lane Center" and press "OK" to change the setting.
Full-Speed Range Dynamic Radar Cruise Control (DRCC):
- Function Description: Designed to help maintain a pre-set distance to a preceding vehicle traveling at a lower speed. The minimum set speed is approximately 20 MPH, with an operating speed range of 0-110 MPH once activated.
- Usage Features:
  - To change the vehicle-to-vehicle distance: Push the "P" switch to cycle through the settings (Long, Medium, Short (default setting)).
  - Indicators: Set speed (e.g., 60 MPH), Full-Speed Range DRCC vehicle-to-vehicle distance switch.
  - Cruise Control Switches: Resume/Increase speed, Cancel, Cruise control ON/OFF, Set speed/Decrease speed.
- Technical Specifications: Intended for highway use, functions between 0-110 mph, uses vehicle-to-vehicle distance control.
Automatic High Beams (AHB):
- Function Description: Designed to detect headlights of oncoming vehicles and taillights of preceding vehicles, switching between high beams and low beams as appropriate.
- Usage Features:
  1. Press the "A" switch, then turn the headlight switch to "AUTO" or "O" position. The "A" indicator will illuminate when headlights are automatically on.
  2. Push the lever away to manually turn on high beams or press the "A" switch to turn the system off. The AHB indicator will turn off, and "P" or "--" will turn on.
Road Sign Assist (RSA):
- Function Description: Designed to recognize specific road signs using the forward-facing camera, providing information to the driver via the display.
- Usage Features:
  1. Press the ">" switches and select "P" from the MID.
  2. Press the "▲" switches and select "RSA," then press to turn RSA on or off.

Important Customer Information (Vehicle Operations)

This section covers essential vehicle operations, including the Smart Key System, steering wheel controls, Bluetooth pairing, and climate control. The sales representative will explain and demonstrate these features, but will not demonstrate the Pre-Collision System (PCS).

Smart Key System (if equipped):
- Function Description: Allows the vehicle to be started without inserting a key.
- Usage Features: The Smart Key must be carried to enable the start function. With the shift lever in Park and the brake pedal depressed, push the power button.
- Indicators: "READY" (for RAV4 HV), "ENGINE START STOP" button.
Steering Lock Release (Without Smart Key):
- Function Description: Addresses situations where the engine switch may seem stuck in OFF.
- Usage Features: To free the key, turn it while turning the steering wheel slightly left and right.
Steering Wheel & Phone Control Switches:
- Usage Features:
  - Start/end call button.
  - "MODE" button: Push to change audio mode; push and hold to mute or pause audio.
  - Volume control.
  - Voice command switch.
  - Seek buttons.
Bluetooth® Pairing for Your Phone:
- Function Description: Guides the user through the process of connecting their phone to the Toyota multimedia system.
- Usage Features:
  1. Step 1: Press [MENU], then select "Setup" on the display screen.
  2. Step 2: Ensure Bluetooth is turned on for your phone.
  3. Step 3: Select "Bluetooth," then select "Add New Device" on the display screen.
  4. Step 4: Select "Phone Name" from the list of available devices.
  5. Step 5: Check the display on your phone to confirm if the PIN (e.g., "0000") matches the PIN displayed on the vehicle's screen. If it matches, select "Pair."
- Note: Some Android devices may have slightly different SETTINGS screen layouts depending on the manufacturer and OS version.
Air Conditioning/Heating (Automatic Type):
- Function Description: Automatic climate control adjusts airflow vents, air intake, and fan speed automatically to reach the set temperature.
- Usage Features:
  - Temperature control (driver side and passenger side).
  - AUTO button.
  - OFF button.
  - SYNC button: Synchronizes driver and passenger temperature settings.
  - Air Conditioning ON/OFF button.
  - Windshield defogger.
  - Outside rear view mirror defoggers/Rear window defogger.
  - ECO mode button.
  - S-FLOW mode.
  - Recirculate cabin air (outside air when OFF).
  - Airflow mode selection.
  - Fan speed control.
Audio:
- Usage Features:
  - Touchscreen display.
  - Seek station/track/file select.
  - Access to HOME screen.
  - Access to MENU screen.
  - Access to AUDIO screen.
  - Access to MAP screen.
  - Access to Bluetooth hands-free system.
  - Access to Apps screen.
  - Volume knob: Push to turn ON/OFF or turn to adjust volume.
  - Tuning knob: Turn to tune radio stations manually or select tracks or files.
- Note: Refer to the Owner's Manual, "Navigation and Multimedia System Owner's Manual," or www.toyota.com/audio-multimedia for additional resources. Always use safe driving practices and follow all traffic rules.

For further details on feature operation, customers are directed to consult their Owner's Manual and other customer publications provided with their vehicle.