Verify that your SIM card has sufficient credit.
Check the LAN connection:
Enter http://tplinkmodem.net or 192.168.1.1 in the address bar of a web browser. If the login page does not
appear, refer to FAQ > Q1 and then try again.
Check your ISP parameters:
1. Open a web browser and log in to the web management page.
2. Verify the parameters provided by your ISP are correctly entered. If the parameters are incorrect, create a new
profile with the correct parameters.
Check the PIN settings:
1. Open a web browser and log in to the web management page.
2. Verify if PIN is required. If it is, enter the correct PIN provided by your ISP.
Check the Data Limit:
1. Open a web browser and log in to the web management page.
2. Verify if the total used data exceeds the total allowance. If it does, correct the total allowance and set the total
used data to 0, or disable the data limit.
Check the Mobile Data:
1. Open a web browser and log in to the web management page.
2. Enable the mobile data to access the internet.
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Check the Data Roaming:
1. Confirm with your ISP if you are in a roaming service area. If you are, open a web browser and log into the web
management page.
2. Enable the data roaming to access the internet.
Q3. How to restore the router to its factory default settings?
With the router powered on, press and hold the WPS/RESET button on the rear panel of the router until the
Power LED starts flashing. The router will restore and reboot automatically.
Log in to the web management page of the router to restore the router to its factory defaults.
Q4. What can I do if I forget the password of the web management page?
Refer to FAQ>Q3 to restore the router and use admin for both username and password or create a new
password to log in.
Q5. What can I do if I forget my wireless network password?
The default wireless password is printed on the product label of the router.
If the default wireless password has been changed, log in to the router’s web management page and retrieve or
reset your password.
Note: For more troubleshooting help, please refer to FAQ on our website: https://www.tp-link.com.
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English:
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant
provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tp-link.com/en/ce.
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