Dual Band Wi-Fi 6 Router
Q1. What should I do if I can’t access the web management page?
•
Reboot your router and try again.
•
If the computer is set to a static IP, change its settings to obtain an IP
address automatically.
•
Verify that http://tplinkwifi.net is correctly entered in the web
browser. Alternatively, enter http://192.168.0.1 or http://192.168.1.1
in the web browser.
•
Use another web browser and try again.
•
Disable and enable the network adapter in use.
Q2. What should I do if I can’t access the internet?
•
Power off your modem for about 5 minutes, then power it on and
check the internet. If your modem has more than one Ethernet port,
keep other ports unconnected.
•
Check if the internet is working normally by connecting a computer
directly to the modem via an Ethernet cable. If it is not, contact your
internet service provider.
•
Log in to the web management page, and go to the Network Map
page to check whether the internet IP address is valid or not. If it’s
valid, go to Advanced > Network > Internet, click Advanced
Settings, select Use the Following DNS Addresses, set the primary
DNS to 8.8.8.8, and set the secondary DNS to 8.8.4.4. If it is not,
check the hardware connection or contact your internet service
provider.
•
For cable modem users, log in to the web management page of the
router and go to Advanced > Network > Internet > MAC Clone.
Select Clone Current Device MAC and click SAVE. Then reboot both
the modem and the router.
Q3. What should I do if I forget my wireless password?
•
If you have not changed the default wireless password, it can be
found on the label at the bottom of the router.
•
Connect a computer directly to the router using an Ethernet cable.
Log in to the router’s web management page at http://tplinkwi.net,
and go to the Wireless page to retrieve or reset your wireless
password.
Q4. What should I do if I forget my web management page password?
•
If you are using a TP-Link ID to log in, click Forgot Password? on the
login page and then follow the instructions to reset it.
•
Alternatively, press and hold the Reset button on the back for about 6
seconds until the Power LED blinks. Then visit http://tplinkwifi.net to
create a new login password.
Q5. How should I position my router for optimal Wi-Fi performance?
• Don’t place your router in a corner or in a closet.
• Avoid obstacles and high-powered appliances.
• Keep your router in a central location at a certain height.
• Keep the antennas vertical when the router is placed on a desktop.
• Keep the antennas upright when the router is hanging on a wall.
©2023 TP-Link 7106510132 REV1.0.0
Need Help?Button Explanation
TP-Link Cloud Service
TP-Link Cloud service provides a better way to manage
your cloud devices. You can set up and enjoy cloud
functions via the Tether app or through the web
management page at http://tplinkwi.net.
One for All
Manage multiple TP-Link Cloud devices, all from a
single TP-Link ID.
Remote Management
Easily manage your home network when you are out
and about via the Tether app on your smartphone or
tablet.
Timely Upgrade Notications
Keep you informed of the latest rmware updates,
ensuring that your router stays at its best.
Quick Installation Guide
WPS/Reset Button
Press the button for 1 second, and immediately press the
WPS button on your client to start the WPS process.
Press and hold the button for about 6 seconds until the
Power LED blinks to reset the router to its factory default
settings.
· Keep the device away from water, re, humidity or hot environments.
· Do not attempt to disassemble, repair, or modify the device. If you
need service, please contact us.
· Do not use any other chargers than those recommended.
· Do not use damaged charger or USB cable to charge the device.
· Do not use the device where wireless devices are not allowed.
· Adapter shall be installed near the equipment and shall be easily
accessible.
For technical support, replacement services, user guides
and more, please visit https://www.tp-link.com/support
To communicate with TP-Link users or engineers, visit
https://community.tp-link.com to join TP-Link Community.
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