ME500-X
Trackunit ME500-X, Technical Manual v.1.1, January
2016 Page 17
Warranty
Trackunit A/S products are covered by a limited manufacturer warranty. The Trackunit A/S
warranty is limited to the warranty rules and legislation present in each country. The
warranty only covers manufacturing faults.
The warranty does not cover misuse, wrong installation or damage due to a faulty
installation or wrong maintenance.
The invoice act as the proof of warranty, so please keep it as reference for any warranty
complaints.
Technical Assistance
If you have a problem and cannot find the information you need in the product
documentation, please contact Trackunit A/S
Trackunit A/S
Industrivej 10
9490 Pandrup
Tel: +45 9973 0020
E-mail:
support@trackunit.com
Fax: +45 9673 7407 Web: www.trackunit.com
When contacting technical support, please be prepared to provide the information listed
below:
Minimum Information Required for Technical Assistance
If you or a user reports difficulty with a ME500-X unit (i.e. no GPS fixes, not
communicating, LED not working, etc.), it is helpful to retrieve directly from the unit all
current configuration settings and the message log data etc., that is accessible by the
technical support when they receive the following information about the unit.
1. Unit Serial number
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