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Tractor Supply Traveller X - Troubleshooting; Motor Issues; Drum and Power Issues; Directional and Braking Problems

Tractor Supply Traveller X
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www.tractorsupply.com For customer support call 1-888-376-9601
3
2
TROUBLE SHOOTING
SYMPTOM
POSSIBLE CAUSE
SUGGESTED ACTION
Motor does not
turn on
-Switch Assembly not
connected properly
-Insert switch assembly all the way into the
connector.
-Loose battery cable
connections
-Tighten nuts on all cable connections.
-Defective switch
assembly
-Replace switch assembly.
-Defective motor
-Check voltage at armature port while switch
pressed. If voltage is normal, replace motor.
-Water has entered
motor
-Allow to drain and dry. Run in short bursts
without load until completely dry.
Motor runs but
cable drum does
not turn
-Clutch not engaged
-Turn clutch to the “In” position. If problem
remains, a qualified technician needs to check
and repair.
Motor runs
slowly or without
normal power
-Insufficient current or
voltage
-Run winch with vehicle motor running.
-Recharge battery
-Clean, tighten, or replace battery cable
connections
Motor
overheating
-Winch running time
too long
-Allow winch to cool down periodically.
Motor runs only
in one direction
-Loose or corroded
battery cable or motor
cable connections.
-Defective
relay/switch/remote
controller assembly
-Clean, tighten, or replace battery cable
connections.
-Repair or Replace relay/switch/remote
controller assembly.
Winch braking
malfunction.
-Cable works in wrong
direction.
-Adjust the cable working direction.
-Clockwise direction looking from motor end.
-Brake slice worn or
breakdown.
-Replace with new brake.