Transcend 2 - Fault 3 (Transcend 3;2); Fault 4 (Transcend 3;2)

Transcend 365, Transcend 3 and Transcend 2 Troubleshooting Guide
400287 Rev A
Page | 8
Transcend 3 and Transcend 2
***References to the Universal Hose Adapter only apply to the Transcend 2***
Key Notes
Resetting the CPAP fault
• Hold down the power button for 15 seconds.
Determining the Fault Code
• If the yellow LED light is flashing, ask the customer to count how many times it blinks. The
light will blink in a sequence, stop, and start over again. This will give the error code.
Fault Codes
Fault 3
Issue: Pressure sensor measured a pressure that was above operating ranges
Causes:
• Issue in the air pathway
• Faulty pressure sensor or electronics
• Pinched or disconnected sensor tube
Troubleshooting:
1. Reset the device
2. Check all connections and fittings to make sure there are no issues such as blockages
3. Attempt to run the device again
4. Set up an RMA if the error persists
Fault 4
Issue: Pressure sensor measured a pressure of 0 during therapy
Causes:
• Leaks in the air pathway
• Faulty pressure sensor or electronics
• Pinched or disconnected sensor tube