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Transcend 2 User Manual

Transcend 2
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Transcend 365, Transcend 3 and Transcend 2 Troubleshooting Guide
400287 Rev A
Page | 1
Dealer Troubleshooting Guide for Somnetics Devices
The following guide will provide the basic troubleshooting steps required prior to setting up an RMA. If
the troubleshooting fails the following information will be required in the RMA submittal:
a. Serial number of device
b. Date customer purchased
c. Detailed description of the issue or the fault code/indicator from below
d. Indicate what troubleshooting steps were taken
e. Dealer return address and Dealer Account Number
RMA’s must be submitted by email to RMA@somnetics.com with the above information included
Quick Find
Transcend 365
Transcend 3 and Transcend 2
Flashing Yellow Droplet and Yellow Diamond
Key Notes
Flashing Blue Droplet
Fault 3
Flashing Red Droplet and X
Fault 4
Flashing Red (!)
Fault 7
Flashing Red X and !!!Heater Error!!!
Fault 9
Fault 1
Fault 11
Fault 3
Fault 12
Fault 4
Flashing Green LED
Fault 7
No LED Lights (Unit Inoperable)
Fault 9
PAP Shutting Down
Fault 11
PAP Blows Excessively (and Shuts Down)
Fault 12
P8 Battery
Discomfort Due to a Feeling of High Pressure
Nose or Throat Irritation
LCD Doesn’t Illuminate
No Airflow from the Transcend 365 miniCPAP
Water Leaking from Reservoir
Water Leaking from the Weld of the Reservoir
P10 Battery
How to Download Compliance

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Transcend 2 Specifications

General IconGeneral
BrandTranscend
Model2
CategoryMedical Equipment
LanguageEnglish

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