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Need help?Do you have a question about the Transcend 2 and is the answer not in the manual?
General| Brand | Transcend |
|---|---|
| Model | 2 |
| Category | Medical Equipment |
| Language | English |
Device detects non-distilled water in the reservoir. Troubleshooting involves rinsing and refilling.
Indicates the device is out of water. Solutions include filling the reservoir with distilled water.
Indicates bad water corruption, often due to moisture ingress. Troubleshooting involves draining and refilling.
Heater reached temperature cutoff. May self-correct or require wick replacement and reservoir reset.
Very high heater resistance detected, possibly due to a cracked heater disk or poor pin contact.
Date/Time have been reset. Possible causes include low clock battery voltage or solder joint issues.
Pressure sensor measured pressure above operating ranges. Check air pathway and sensor connections.
Pressure sensor measured 0 during therapy. Suspect leaks in the air pathway or faulty sensor.
Pressure sensor ambient reading out of range. Consider temperature changes or air leaks.
Bad firmware checksum, likely due to electrostatic discharge causing corruption.
Stalled Blower. Causes include moisture in the CPAP or faulty blower motor connections.
Stalled Blower and Low Power Detected. Ensure adequate power supply for the blower.
Check connections for leaks and verify ramp settings. Contact customer service if issues persist.
Adjust humidity, check water usage, wick, and air filter. Contact customer service if issues persist.
Confirm device is plugged into an active power supply. LCD may turn off after idle time.
Contact Somnetics Customer Service for troubleshooting this critical functional issue.
Check reservoir seal and for damage. Contact customer service for replacement if needed.
Leak from reservoir top/bottom seam. No troubleshooting, return for evaluation and replacement.
Pressure sensor measured pressure above operating ranges. Check air pathway and sensor connections.
Pressure sensor measured 0 during therapy. Suspect leaks in the air pathway or faulty sensor.
Pressure sensor ambient reading out of range. Consider temperature changes or air leaks.
Bad firmware checksum, likely due to electrostatic discharge causing corruption.
Stalled Blower. Causes include moisture in the CPAP or faulty blower motor connections.
Stalled Blower and Low Power Detected. Ensure adequate power supply for the blower.
Indicates filter needs cleaning or replacement. Reset LED after maintenance.
Unit is inoperable. Check power source, keypad, or power supply. Contact support.
Likely caused by excessive leak and mask seal. Check mask fitting and hose connections.
Often due to UHA connection issues or dislodged mask. Check leak rate and mask seating.
Troubleshooting for non-functioning LED light, battery usage, and battery life optimization.
Steps to connect device, open software, and generate/save compliance reports.
Procedure for downloading and saving compliance data using specific software.
Troubleshooting steps for when the CPAP device is not detected by the computer software.
