Please check the followings:
1. Is your DrivePro Body 20 properly connected to the USB port? If not, unplug and connect it
again. Make sure that both ends of the USB cables are properly connected as shown in the
2. Is your DrivePro Body 20 connected to the Mac keyboard? If yes, try to plug it in an available
USB port on your Mac Desktop directly.
3. Is the computer’s USB ports enabled? If not, refer to the user’s manual of your computer (or
motherboard) to enable them.
None of the DrivePro Body 20 buttons are responding.
Please press the Reset button on the bottom of the DrivePro Body 20 with a pointed object such as a
Is the DrivePro Body 20 shockproof and waterproof?
The DrivePro is IPX4 water resistant and meets rigorous U.S. military drop-test standards*.
*Based on MIL-STD-810G 516.6-Transit Drop Test
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