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QUESTIONS? Just call 800.762.1142 for parts and service. For faster service, have the article number ready when when calling.
Problem Possible Cause Prevention/Cure
Burner will not light with match
LP gas tank valve is closed
Make sure regulator is securely attached to the LP gas
tank per “Installing LP Gas Tank” section, then turn LP
gas tank valve to “OPEN”
No gas flow
Check if LP gas tank is empty
A. If empty exchange, refill or replace
B. If LP gas tank is not empty, refer to “Sudden drop
in gas flow or reduced flame height”
LP gas tank is low or empty Exchange, refill or replace LP gas tank
LP gas leak
1. Turn LP gas tank valve to “CLOSED”
2. Wait 5 minutes for gas to clear
3. Follow “Checking for Leaks” section
Coupling nut and regulator not fully
connected
Turn the coupling nut about one-half to three-quarter
additional turn until solid stop. Tighten by hand only -
do NOT use tools.
Obstruction of gas flow
1. Clear burner/venturi tube
2. Check for bent or kinked hose
Disengagement of burner to valve Re-engage burner and valve
Spider webs or insect nest in burner/
venturi tube
Clean burner/venturi tube
Burner ports clogged or blocked Clean burner ports
troubleshooting
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