What to do if my Tria Age-Defying Laser Personal Care Product doesn’t charge in the cradle?
First, ensure the device sits correctly in the charging cradle and that the cable is properly connected at both ends and fully plugged into the wall outlet. If that doesn't work, the outlet in your home might not be working, so try a different outlet. Also, ensure the laser rests against the bottom of the cradle and the battery indicator is flashing.
Why won't my Tria Age-Defying Laser Personal Care Product turn on?
Your Tria Age-Defying Laser might not be activated. In that case, complete the one time activation process. Alternatively, your Tria Age-Defying Laser could be locked; unlock it.
What to do if the contact light doesn't glow purple when using my Tria Age-Defying Laser Personal Care Product?
First, ensure your Tria Age-Defying Laser is fully charged by placing it in the charging cradle. It may also be that the laser treatment tip isn’t making good contact with your skin; make a slow, steady gliding motion with good skin contact. If the problem persists, charge your Tria Age-Defying Laser and restart your treatment session.
What to do if the device fault indicator (!) is lit on my Tria Personal Care Product?
Turn your Tria Age-Defying Laser off, then back on. If the indicator remains lit, contact Customer Care.
What to do if the contact light illuminates intermittently when using my Tria Age-Defying Laser Personal Care Product?
The intermittent contact light may be because the laser treatment tip isn’t making good contact with your skin. Try making a slow, steady gliding motion with good skin contact. Another reason may be that dirt or debris is blocking the laser treatment tip. Clean the laser treatment tip with a dry lint-free cloth.
How to lock my Tria Age-Defying Laser Personal Care Product?
To lock your Tria Age-Defying Laser, first ensure the device is turned on. Then, press the power button for at least four seconds until the padlock icon illuminates on the display.
Details the included items, important features, display indicators, and the lock feature of the laser device.
Steps for charging the device and one-time activation before first use.
Guidance on preparing skin and selecting treatment levels for laser use.
Detailed steps for dividing the face into zones, applying the laser, and guidance on correct motion.
Recommendations for using a finishing serum and understanding treatment completion signals.
Advice on watching usage videos, practicing technique, adjusting treatment levels, and sun protection.
Recommended treatment schedule, including initial use and rest periods.
Instructions for cleaning, maintenance, storage, disposal, and travel considerations for the laser device.
Detailed technical data including model, laser type, output, and operating conditions.
Solutions for common problems encountered during device operation, charging, or performance.
Critical safety information, warnings, and precautions to prevent injury and device damage.
Details about warranty coverage, exclusions, and duration.
Legal disclaimers, limitations on liability, dispute resolution, and other warranty terms.
Explanations of various symbols used on the device and in the user manual for clarification.
General| Type | Laser |
|---|---|
| Wavelength | 1440 nm |
| Power Source | Rechargeable battery |
| FDA Cleared | Yes |
| Skin Types | Fitzpatrick Skin Types I-IV |
| Treatment Areas | Face |
| Technology | Fractional Non-Ablative Laser |
| Power Levels | 3 levels |
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