4.FAQ
1) How to read operation records? In the Records of the main interface. .
2) Why can’t I unlock it after open the
passage mode
You need to perform an unlock ver ificati on in
any method, than the passage mode will take
effect.
3) What i s the purpose of Auto Lock You can set how long to lock afte r unlocking
4
˅
After installation, touch sensi ng
keyboard, screen no respond
a) In this case, first check that the positive
and negative electrodes of the battery
have been installed upside dow n, w hether
the battery has enough power
b) Remove the back panel and se e if it's
connected.
c) To eliminate the above situation, you need
to re mo ve the l ock ,check whether the
wires of the lock body are squeezed, and
the re-wire.
5
˅
Unable to register fi ngerprint Check the fi ngers for dir t or wear, check the
fingerprint head on the loc k for d irt and oil
stains, etc.
Check to see if the fingerprint is working
properly(Press to see i f there is any responds.
6˅What is the reason why t he smart lock
consumes fast power?
a) Large standby power con s ump tion
b) Short circuit
7˅There is no response to pressing the
handle on outside the door, and there is
unlock normally on inside the door, but
the verification is normal, and the motor
is normal.
It may be the triangle direction on the clutch
was error, please check correction.
8˅How many times will the password be
locked? How long is it locked?
Enter the wrong password mor e than 5 times
in a r ow, t he keyboard is locked for 5 minus,
Other ways to can open the door
1700 81 6584 | www.digitallock.com.my
TRIDENT - SMART DIGITAL DOOR LOCK
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