Trident ModCom One - Troubleshooting

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PartNo:MC1ReferenceGuidev2.0 10
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Troubleshooting
Operation Problem PossibleSolution
Operating HeadsetwillnotTurnOn. MakesureBatteryisfullyseatedinHeadset.
 MakesureBatteryischargedbyplacingBatteryin
BatteryChargerandfollowingtheBatterycharging
instructions.
Pairing DoesnotPair. Headsetshouldbeoffwhenbeginning 
pairingprocess.
MakesureintendedBluetoothDeviceison.
MakesureHeadsetiswithin12inchesofintended
BluetoothDevice.
Makesureyouselect“ModComOne”onyour
BluetoothDevicesearchmenu.
Headsetappearstobepairedbut
cannotcommunicatewith
intendedBluetoothDevice.
HeadsetmaybeconnectedwithdifferentBluetooth
Device.
1. MakesureintendedBluetoothDeviceis
within12inchesofHeadset.
2. Makesureallothernon‐intendedBluetooth
Devicesare6feetawayfromHeadset.
3. TurnoffHeadsetandstartpairingprocess
again.
ChargingBattery Batterydoesnotseatproperlyin
theChargingSlot.
RotateBatteryandre‐insertintoChargingSlot.
 NoLEDsLightonChargerwhen
Batteryisinserted.
CheckPowerCableconnectiontoCharger.
Batterymaybefaulty.ReplaceBattery.
LED
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NoLEDlightvisibleon Headset . PressVol+for15SecondstoturnonLED.
PressVol‐for15SecondstoturnoffLED.
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