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Tripp Lite SmartOnline SU2000RTXLCD2U - User Manual

Tripp Lite SmartOnline SU2000RTXLCD2U
96 pages
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SU750RTXLCD2U
SU1000RTXLCD2U
SU1500RTXLCD2U
SU2000RTXLCD2U
SU2200RTXLCD2U
SU3000RTXLCD3U
Quick
Start Guide—
Page 10
1
SmartOnline
®
Single-Phase Rack-Mount On-Line UPS Systems
with Built-in LCD Monitoring & Control Screen
Not suitable for mobile applications.
1. Overview 2
Parts List 2
Additional Accessory Options 2
Model Specific Accessories 2
2. Important Safety Instructions 3
3. Installation 4
Rack Mounting 4
Tower Mounting 6
4. Features 7
Front Panel Controls 7
Rear Panel Features 8
5. Basic Connection and Start-Up 10
Quick Start Guide 10
Optional Connections 11
6. Operation 13
Modes of Operation 13
LCD Informational Screens 16
UPS Setup Overview 18
Using PowerAlert 18
Using Front Panel LCD Interface 18
7. Troubleshooting 25
8. Internal Battery Replacement 26
9. Specifications 30
10. Storage and Service 31
11. Product Registration and 31
Regulatory Compliance
Español 32
Français 63
NOTE: External battery pack options require configuration using front panel LCD interface or via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software.
See page 23 for more information if you are connecting external batteries to this UPS.
Owner’s Manual
1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support
Copyright © 2021 Tripp Lite. All rights reserved.
WARRANTY REGISTRATION
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Table of Contents

Questions and Answers

  • T
    Travis GarciaSep 8, 2025
    What does 'FAN FAULT' mean on my Tripp Lite SmartOnline SU2000RTXLCD2U and how to fix it?
    • K
      Kevin JonesSep 8, 2025
      If your Tripp Lite UPS displays 'FAN FAULT', there may be a problem with the fan. Check if something is blocking the fan's rotation and remove it. If the problem continues, contact Tripp Lite for assistance.
  • K
    Kathryn WhiteAug 23, 2025
    What to do if my Tripp Lite SmartOnline SU2000RTXLCD2U shows OVER TEMP?
    • P
      Pamela WilliamsAug 23, 2025
      The Tripp Lite UPS may display 'OVER TEMP' because its internal temperature is too high. Ensure adequate space around the UPS for air circulation near the vents and verify the fan is functioning correctly. Also, make sure the UPS is operating within a 0-40°C / 32-104°F environment.
  • A
    Amy WatersAug 25, 2025
    How to fix OVERLOAD on my Tripp Lite SmartOnline SU2000RTXLCD2U?
    • S
      susanbarberAug 25, 2025
      The 'OVERLOAD' error on your Tripp Lite UPS indicates that the connected load is too high. Reduce the amount of equipment plugged into the UPS to resolve this issue.
  • J
    James MartinezAug 26, 2025
    What to do if Tripp Lite UPS displays O/P SHORT?
    • S
      smithjamesAug 27, 2025
      The 'O/P SHORT' error on your Tripp Lite UPS means there is a short circuit on the output. Disconnect the devices connected to the UPS one by one to find and remove the device causing the short circuit.
  • Z
    Zachary JonesAug 27, 2025
    What causes FAN FAULT on Tripp Lite UPS?
    • K
      Karen Hicks MDAug 28, 2025
      A 'FAN FAULT' on your Tripp Lite UPS suggests the fan isn't working correctly. Check for any obstructions that may be preventing the fan from rotating, and remove them. If the problem continues, contact Tripp Lite for assistance.
  • B
    brownwalterSep 22, 2025
    What does 'I/P OVER CURRENT' mean on my Tripp Lite SmartOnline SU2000RTXLCD2U UPS?
    • C
      Cory WarnerSep 22, 2025
      If your Tripp Lite UPS displays 'I/P OVER CURRENT', there are issues with the PFC or INV circuit. If the problem persists, contact Tripp Lite for assistance.
  • S
    Steven RomeroSep 16, 2025
    What does '+/-DC BUS HIGH/LOW' mean on my Tripp Lite SmartOnline SU2000RTXLCD2U?
    • S
      Stephen DavisSep 16, 2025
      If your Tripp Lite UPS displays '+/-DC BUS HIGH/LOW', the internal DC bus voltage is either too high or too low. If the problem persists, contact Tripp Lite for assistance.
  • M
    martinezbriannaSep 18, 2025
    What does 'BUS OVP' mean on my Tripp Lite SmartOnline SU2000RTXLCD2U UPS?
    • K
      Kevin LarsenSep 18, 2025
      If your Tripp Lite UPS displays 'BUS OVP', the internal DC bus voltage is too high. If the problem persists, contact Tripp Lite for assistance.
  • O
    Olivia KellySep 7, 2025
    What to do if my Tripp Lite UPS displays 'O/P SHORT'?
    • M
      Michael PowellSep 7, 2025
      If your Tripp Lite UPS displays 'O/P SHORT', it means the UPS output has a short circuit. Disconnect the connected devices, find the cause of the short circuit, and remove it from the UPS output.
  • J
    Jesse SolisSep 4, 2025
    How to fix an 'OVER TEMP' error on a Tripp Lite UPS?
    • D
      Daniel RobersonSep 4, 2025
      If your Tripp Lite UPS displays an 'OVER TEMP' warning, it means the internal temperature is too high. Ensure there's enough space around the UPS for air circulation and that the fan is working. The UPS should be in an environment between 0-40°C / 32-104°F.

Summary

Overview

Important Safety Instructions

Installation

Rack Mounting

Provides step-by-step instructions for mounting the UPS in a 4-post rack enclosure.

Features

Front Panel Controls, LEDs and LCD Screen

Describes the function and location of the front panel buttons, indicators, and LCD display.

Basic Connection and Start-Up

Quick Start Guide

Provides essential steps for connecting the UPS to power and equipment, and turning it on.

Operation

Modes of Operation

Explains the different operating modes: On Line, On Battery, Bypass, Standby, Economy, and Frequency Converter.

UPS Setup Overview

Guides users through configuring UPS settings via PowerAlert software or the front panel LCD interface.

Troubleshooting

Internal Battery Replacement

Tripp Lite SmartOnline SU2000RTXLCD2U Specifications

General IconGeneral
Input Voltage120V AC
Output Voltage120V AC
Input Frequency50/60 Hz
Input Connection TypeNEMA L5-30P
Form Factor2U Rackmount
Audible Noise at 1 Meter45 dBA
Transfer Time0 ms
DisplayLCD
Operating Temperature32°F to 104°F (0°C to 40°C)
Power Capacity2000 VA
Output Frequency Regulation+/- 0.5%
Output Connections8 NEMA 5-15R
Battery TypeSealed Lead Acid
TopologyDouble Conversion Online
Efficiency94%
Communication PortsUSB, RS-232
Dimensions (H x W x D)3.5 x 17.5 x 22.5 inches

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