Troxus TRAX MID - Page 34

10
The temperature inside the
motor has reached its
maximum protection value
1. Turn off the system and allow the E-Bike to
cool down.
2. If the problem still occurs, please change
the motor.
11
The temperature sensor
inside the motor is faulty
Please change the motor.
12
Error with the current sensor
in the controller
Please contact your Troxus dealer and change the
controller.
Error
Declaration
Troubleshooting
13
Error with the temperature
sensor inside of the battery
1. Check all connectors from the battery are correctly
connected to the motor.
2. If the problem still occurs, please change the
Battery.
14
The protection temperature
inside the controller has reached
its maximum protection value
1. Allow the E-Bike to cool down and restart the
system.
2. If the problem still occurs, please contact
your Troxus dealer and change the controller.
15
Error with the temperature
sensor inside the controller
1. Allow the E-Bike to cool down and restart the
system.
2. If the problem still occurs, please contact your
Troxus dealer and change the controller.
21
Speed sensor Error
1. Restart the system
2. Check that the magnet attached to the spoke is
aligned with the speed sensor and that the distance
is between 10 mm and 20 mm.
3. Check that the speed sensor connector is
connected correctly.
4. Connect the E-Bike to the Bafang BESST tool , to
see if there is a signal from the speed sensor.
5. Using the BESST Tool- update the controller to see
if it resolves the problem.
6. Change the speed sensor to see if this eliminates
the problem. If the problem still occurs, please
contact your Troxus dealer and change the
controller.
25
Torque signal Error
1. Check that all connections are connected correctly.
2. Please connect the E-Bike to the BESST system to
see if torque can be read by the BESST tool.
3. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change the
torque sensor or contact your supplier.
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