9
Truma warranty policy
The warranty is given by Dometic Pty Ltd, 6 Treforest Drive,
Clayton, Victoria 3168 , for 12 months from the date of purchase
against any defect arising from faulty materials or workmanship.
Repairs will be carried out during normal business hours only by
Dometic Pty Ltd, or its duly authorised service agents, and are
subject to the warranty conditions and exclusions hereunder.
Warranty conditions
– The company will only provide service on presentation
of proof of purchase, on either the Truma product, or the
Caravan / RV / Pleasure Craft in which the Truma product
has been installed, to any authorised service agent. The pur-
chaser must allow the service agent to photocopy the proof
of purchase to facilitate his claim to the manufacturer.
– Warranty repairs can only be performed by authorised
service agents and under no circumstances will Dometic
reimburse repairs carried out by unauthorised persons. Tam-
pering with any part of the product by unauthorised person-
nel will automatically void the warranty.
– The product must be used solely for domestic purposes
only. If the product is used for commercial purposes the
warranty is 6 months only.
– Where applicable, the products must be used on the ap-
propriate electrical voltage, gas type and pressure, or fuel
source.
– If at any time during the warranty period any part or parts
are replaced with a part or parts not supplied or approved
by Truma, this warranty shall immediately become void.
Important notice
Before calling a service technician please check carefully the
operating instructions, service booklet and warranty terms and
conditions. If the product fails for any of the reasons detailed
therein, or is faulty due to abuse, misuse or improper installa-
tion, then a service fee shall be charged to the purchaser.
If you have any queries regarding the interpretation of the
warranty you should contact Dometic Pty Ltd.
Whilst this book represents service outlets at the time of
printing, changes occur from time to time. Should you have
any queries or wish to locate your nearest authorised service
agent please contact Dometic Pty Ltd.
Warranty does not cover
– Any heater which has been:
(a) Subject to misuse, neglect, accident or alteration by any
person.
(b) Damaged or destroyed by fire, flood, act of God or other
inevitable accident.
– Fair wear and tear.
– Damage from foreign substances such as dirt or liquid.
– Travelling expenses or call out fee to and from authorised
service agents premises.
– Accommodation or Site Expenses.
– Cleaning of the system. This is considered to be a part of
normal product maintenance.
– Non operation of the heater or resultant damage to the unit
where the heater has been operated in an out of level situation.
– Freight cost of the appliance or parts, to or from, point of
service or transit damage.
– Dometic / Truma are not responsible for resultant loss or
damage sustained by the purchaser.
– Non operation of the appliance or resultant damage to the unit
where the appliance has not been installed, ventilated, flued or
operated in accordance with the manufacturers instructions.
Apart from any warranties implied by the Trade Practices Act
1974 or any relevant State legislation all other warranties ex-
press or implied whether arising by virtue of statute or other-
wise are hereby excluded.
Accessories
Truma Timer ZUCB complete with 3 m connecting cable
(part no. 34043-01). 6 m extension cable for time switch ZUCB
(part no. 34301-03).
MODIMIDOFRSASO
2
1
3
As standard, Truma supplies a suitable cover frame, in agate
grey colour, for every control panel / every time switch.
Line-up clip, 1 unit (part no. 34000-65900).
For installing several Truma control panels next to each other.
Other accessories (without picture) for control panel:
– 6 m control panel cable (part no. 34020-21400)
– coupling (part no. 34020-21500)
– 3 m extension cable, including coupling (part no. 34301-02)
– 6 m extension cable, including coupling (part no. 34301-01)
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