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Truma Manufacturer’s Warranty
1. Warranty claims
The Manufacturer hereby warrants for all defects of the unit
caused by material or production faults. In addition, the seller
continues to be subject to any statutory warranty claims.
No warranty claim shall be applicable under the following
circumstances:
– Consumable parts which are subject to wear and tear
– Use of parts other than original Truma components in any
of the units
– In gas pressure regulation systems: damage caused by for-
eign substances in the gas (e.g. oils, plasticisers)
– Failure to observe Truma’s installation or operating
instructions
– Improper handling
– Improper transport packing
2. Scope of warranty
The warranty covers all defects under clause 1 that occur
within 24 months upon concluding the purchase agreement
between the seller and the end customer. The Manufacturer
undertakes to remedy such defects through subsequent fulfil-
ment, i.e. at its discretion either by repairing or replacing the
defective item. If the Manufacturer remedies a defect under
its warranty commitment, the term of the Warranty shall not
recommence anew with regard to the repaired or replaced
parts; rather, the original warranty period shall continue to be
applicable. No further-reaching claims shall be permitted, es-
pecially damage claims presented by purchasers or third par-
ties. This provision shall not affect the validity of the German
Product Liability Act (Produkthaftungsgesetz).
The Manufacturer shall bear the cost of employing the Truma
Customer Service for the removal of warranty defects – in
particular, transportation, travelling, job and material costs –
provided that the Customer Service conducts its work within
Germany. This Warranty does not cover Customer Service
work outside Germany.
Additional costs arising from complicated removal or installa-
tion jobs on the unit (e.g. dismantling of furnishings or parts
of the vehicle body) are not covered by the Warranty.
3. Making a claim under the warranty
The Manufacturer’s address is:
Truma Gerätetechnik GmbH & Co. KG
Wernher-von-Braun-Straße 12
85640 Putzbrunn, Germany
Should problems occur, please contact the Truma Service
Centre or one of our authorised service partners (see
www.truma.com). Please describe your claim in detail and
state the serial number of the unit and the date of purchase.
To help the Manufacturer determine whether your claim is
covered by the Warranty, the end user must take or send the
unit to the Manufacturer or service partner at their own risk.
In the event of damage to the heat exchanger, the gas pres-
sure regulator, too, must be returned along with the unit.
Air conditioning systems:
To avoid transport damage, the unit must be sent either to
the Truma Service Centre in Germany or to the relevant au-
thorised service partner; this must only be done upon prior
arrangement. Otherwise the sender shall bear the risk for any
transport damage that may occur.
If a unit is sent to the manufacturing facility, make sure it
is shipped as a freight item. If the claim is covered by the
Warranty, transport / shipping and the cost of return shall be
borne by the manufacturing facility. If the claim is not covered
by the Warranty, the Manufacturer shall notify the customer
to this effect, specifying the cost of repairs not borne by the
Manufacturer; shipping costs, too, shall be borne by the cus-
tomer in such a case.
Installation instructions
The device must only be installed
and repaired by an expert. Read the
installation instructions carefully before
commencing the work, and then com-
ply with them!
Intended use
This device has been designed for installation in motor homes
and caravans and is intended for use in the private sector.
Regulations
Guarantee claims, warranty claims and acceptance of liability
will be ruled out in the event of the following:
– Modifications to the device (including accessories)
– Failure to use original Truma parts as replacement parts and
accessories
– Failure to follow the installation and operating instructions
Selecting a location
The device must always be installed so that it is easy to ac-
cess at all times for service work, and also easy to remove
and install.
In the event of restricted installation space being avail-
able, the 2 connector cables (power and IR receiver ca-
ble) must be of sufficient length for the device to be pulled out
with the cables attached and the cover to be opened.
20 mm
30 mm
20 mm
290 mm
440 mm
200 mm
790 mm
Fig. 16
In order to achieve homogeneous vehicle cooling, the air
conditioning system must be installed in a central loca-
tion in a stowage box or the like so that the cold air is evenly
distributed in the caravan or motor home.
The air conditioning system is attached to the floor, which
must be level and smooth. The air inlet (LE), the air outlet (LA)
and the connection (11) may need to be fitted with additional
gaskets if the system is attached to a channelled floor, for
example.
The room air that is going to be cooled is drawn in again from
the vehicle interior by the device via openings with a total
area of 300 cm².
The circulated air is cleaned and dried during the opera-
tion of the device. For this reason, suitable measures
must be taken to ensure that the air to be cooled is drawn out
of the vehicle interior if the equipment is installed in external
stowage spaces (e.g. false floor). Drawing in air from the
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