in your keyboard.
If you have problems pairing the keyboard, remove all similar Bluetooth devices from your device,
delete this keyboard from the Bluetooth list and do a complete re-install of the keyboard.
The keyboard connects with my Lenovo device, but doesn’t function.
This keyboard is compatible with any Android, iOS, Windows, Mac OS device with Bluetooth
functionality.
We advise to test the keyboard on another device. If the keyboard functions on another device, it is
not faulty, and the issue lies with the Bluetooth functionality of the Lenovo device.
We recommend checking if the keyboard is not already paired with another device, such as another
phone tablet, or pc, when you want to use it on your Lenovo. The keyboard can only be connected to 1
device at a time.
In addition, it is advisable to consult Lenovo, since this specifically concerns a Lenovo device. A
computer and tablet manufacturer always has extensive support information available about common
problems such as Bluetooth connections: https://pcsupport.lenovo.com/en/en
The keyboard is acting weird.
Check if the batteries are full and making good contact inside the battery compartment.
When I press a key, the keyboard reacts slow (lags). What can I do?
If the keyboard lags, we recommend to:
Keep the keyboard closer to the device
Make sure that no other wireless devices disturb the signal and cause the delay
Move the device’s external speakers when they are in the way
Replace the keyboard batteries to make sure the batteries do not cause any delay.
If that doesn’t work:
1. On PC: Run the hardware troubleshooting to rule out a performance problem with the computer
which will cause the entire system to lag
2. On PC: Update or reinstall the Bluetooth drivers
3. Check the Bluetooth connection between your device and the keyboard
4. Reinstall the keyboard on the device
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a ‘return to retailer’ warranty on our products. In case of a defect, you can return the product
to your retailer with failure description, proof of purchase and all accessories. During the warranty
period you will receive a replacement product from the retailer if available. For full warranty conditions
you can consult: https://www.trust.com/support/warranty
Compatibility
Does it work on PS4?
This product has been designed for use with computers, tablets and smartphones.
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