TUYA A1 - Page 22

22
Trouble Shooting Sheet
No.
Description
Solution and operation
1
Unable to
connect
1) Check your WiFi name and
password
2) Ensure your WiFi is 2.4G, not
support 5G
3) Ensure your camera and
phone close to router
2
Reset
1) Press and hold the reset
button for 5 seconds
2) Hear one “bugu” sound
3) Red light turns to slow
blinking
3
Change to a
new
Network
1) Press reset key to factory
default setting
2) Re-connection
4
Failed to
add Device
Please enable Smartlife app
cellular data on in mobile
settings
5
No Alarm
Push
Please enable Smartlife app
notification in mobile settings
6
No Alarm
Video
Record
Please insert SD Card