Twin Eagles TEGH48 User Manual (English)

John ScottAug 18, 2025

Why is my Twin Eagles Patio Heater remote control not communicating with the heater module?

B
Brian FrankAug 18, 2025
If your Twin Eagles Patio Heater's remote control isn't communicating with the heater module, there are several potential causes. First, try replacing the batteries in the transmitter with two new 3V lithium batteries. If that doesn't solve the problem, open the control panel and check if the battery pack is plugged in, or replace the four AA batteries. Also, ensure that the module switch is set to REMOTE. If none of these steps work, you may need to synchronize the remote with the module, referring to the manual for instructions.

Brand	Twin Eagles
Model	TEGH48
Category	Patio Heater
Language	English

Brand

Twin Eagles

Model

TEGH48

Safety Precautions for Gas Infrared Heaters

Procedure When Smelling Gas

If a gas smell is detected, open windows, avoid ignition sources, and immediately contact the gas supplier or fire department.

Fire Hazard Warning

Do not store or use flammable vapors or liquids near the heater to prevent death, injury, or property damage.

Asphyxia, Explosion, or Fire Hazard

Improper installation, adjustment, operation, or maintenance can create hazardous conditions.

Front Grille Blocking Warning

Never block the front grille of the heater; it is not suitable for hazardous locations.

Carbon Monoxide Warning

Improper use may expose users to carbon monoxide, which is hazardous to health.

Weather Conditions Warning

Heaters must be protected from rain, moisture, and high winds to ensure proper function.

Twin Eagles Gas Infrared Heater Features

Getting Started

Initial steps include inspecting packaging, verifying accessories, and reading the manual before installation.

Gas Installation Requirements

Code Requirements for Installation

Installation must comply with national and local fuel gas and electrical codes.

Gas Supply and Piping Specifications

Details on gas inlet pressure, pipe sizing, shut-off valve requirements, and sealant.

Qualified Technician for Gas Connections

Emphasizes that all gas connections must be performed by qualified and experienced technicians.

Leak Test Procedure

Pre-Test Cautions and Guidelines

Warnings against open flames for leak detection; advises checking hoses and propane tanks.

Performing the Leak Test

Step-by-step instructions for checking gas connections and hoses using a soapy water solution.

Selecting Mounting Location

Anchoring and Support Requirements

Ensures secure mounting to prevent suspension hazards and maintain stability.

Combustible Material Clearances

Specifies minimum distances from combustible materials to prevent fire hazards.

Weather Protection Needs

Highlights the need to protect the heater from environmental elements like rain and wind.

Fire Sprinkler System Proximity

Advises maintaining distance from fire sprinklers and avoiding flammable sprinkler fluids.

Ventilation and Airflow Requirements

Details on ensuring proper combustion air supply and exhaust of combustion gases.

Heating Area Coverage Guidelines

Information on effective heating area based on mounting height and environmental conditions.

Patio Design and Heater Placement

Critical factors for heater placement for optimal heating efficiency and comfort.

Mounting Bracket Assembly and Angles

Instructions on using manufacturer brackets and permissible mounting angles.

Gas Inlet Port Orientation

Specifies the correct side for the gas inlet to prevent damage and warranty voidance.

Mounting Angles and Clearances

Details on permissible mounting angles and required clearances for ventilation.

Mounting Clearances

Minimum Clearances to Combustibles

Specifies required distances from sides, back, above, and below the heater to combustible materials.

Electrical Instructions

Remote Control Battery Installation

Steps for inserting batteries into the wireless remote control for proper operation.

AC Adapter Installation

Guidelines for connecting an optional AC adapter for power supply and battery backup.

Operating Instructions

Initial Start-Up and Remote Synchronization

Procedures for initial heater setup, including remote control synchronization.

Pilot Burner Ignition Test

Steps to test the pilot burner's ignition and gas valve functionality.

Gas Leak Detection Procedure

Specific safety instructions for handling gas smells and what to do in an emergency.

Heater Operation Guide

Instructions on how to turn on the heater, select heat settings, and observe initial operation.

HI-LOW Heat Setting Adjustment

How to adjust the heater between high (37,000 BTU/Hr) and low (25,000 BTU/Hr) heat levels.

Heater Shutdown Procedure

Steps for safely turning off the heater and the main gas supply if needed.

Preventive Maintenance

Stainless Steel Surface Cleaning

Recommendations for cleaning the stainless steel housing to maintain its appearance.

Routine Leak Testing

Advice on performing leak tests seasonally and inspecting connections for corrosion.

Preventing Spider and Insect Infestation

Warning about insect nests in the burner and recommended annual inspection.

Electrical Safety Precautions

Safety warning regarding disconnecting power and grounding the heater before servicing.

Limited Product Warranty

Residential Use Warranty Terms

Details the one-year warranty for residential applications, excluding normal wear.

Commercial Use Warranty Terms

Outlines the ninety-day warranty for commercial applications.

Warranty Exclusions and Limitations

Lists conditions and actions that void the warranty, such as improper installation or weather exposure.

Obtaining Warranty Service

Instructions on how to contact Twin Eagles for warranty service and required information.

Implied Warranty Limitations

Notes on state variations regarding the duration of implied warranties.

Twin Eagles TEGH48 User Manual

Table of Contents

Questions and Answers:

Twin Eagles TEGH48 Specifications

Summary