To Next PageTo Next PageWhat to do if flame effect works but heater function does not on Twin-Star International Indoor Fireplace?
If the flame effect is working on your Twin-Star International Indoor Fireplace, but the heater isn't and the ember bed flashes when you press the heater button, the heater function might be locked. To unlock it, press and hold the POWER button.
How to make Twin-Star International Indoor Fireplace heater blow warm air?
If your Twin-Star International Indoor Fireplace heater isn't blowing warm air, make sure the thermostat is set higher than the current room temperature by adjusting the temperature settings.
What to do if Twin-Star International 23II200GRA Indoor Fireplace heater doesn’t work?
If your Twin-Star International Indoor Fireplace heater isn’t working, even with the Power and Heater settings turned "ON" and the thermostat properly set, try this: Turn the POWER to "OFF", unplug the unit from the wall outlet and wait 5 minutes. After the 5 minutes are up, plug the unit back into the wall outlet, and operate it as normal.
What to do if logs glow but no flame effect on Twin-Star International 23II200GRA?
If the logs on your Twin-Star International Indoor Fireplace are glowing, but there's no flame effect, try pressing the flame button several times.
General| Product Type | Electric Fireplace |
|---|---|
| Model Number | 23II200GRA |
| Style | Traditional |
| Color | Gray |
| Voltage | 120V |
| Adjustable Thermostat | Yes |
| Remote Control | Yes |
| Overheat Protection | Yes |
| Power Consumption | 1500W |
| Flame Effect | LED |
Instructions to contact customer service for problems or questions before returning the product.
Key warnings regarding electric shock, fire hazards, and property damage due to improper use.
Specific warnings about the unvented electric appliance and mantel requirements.
Detailed safety rules covering burns, unattended operation, children, electrical safety, and fire prevention.
Instructions for positioning, mounting, and securing the electric fireplace insert into the mantel.
List of components included with the 2311200GRA model electric fireplace insert.
Guidance on choosing a location and maintaining safe clearance from combustibles.
Requirements for electrical circuit, grounding, and device specifications.
Instructions for cleaning trim and performing general maintenance and repairs.
Explanation of POWER, FLAME, HEATER, and TIMER buttons and their operation.
Guide on how to replace batteries in the remote control unit.
Common problems and their solutions for the electric fireplace.
Information on proper battery disposal and FCC/ICES compliance.
Details of the basic warranty, limitations, and conditions under which it is void.
Instructions on how to obtain warranty service and required information.
