To Next PageTo Next PageWhy is my Twin-Star International 28EF023SRA remote control not working?
If your Twin-Star International Indoor Fireplace remote control isn't working, first replace the batteries. Then, operate the remote transmitter slowly and deliberately, pressing the buttons with a gentle, even motion. Avoid pressing buttons rapidly, as this can cause the transmitter to malfunction.
What to do if my Twin-Star International 28EF023SRA display shows 'E3'?
If the display on your Twin-Star International Indoor Fireplace shows 'E3', it means the manual reset overheat protection has been triggered. Inspect the heater to ensure that the air inlets and outlets are not blocked, as this can cause overheating. Unplug the heater for 5 minutes to allow it to cool down. Then, plug it back in and monitor it for any signs of overheating. If the problem persists, stop using the heater and contact customer service.
General| Product Type | Electric Fireplace |
|---|---|
| Model | 28EF023SRA |
| Style | Traditional |
| Color | Black |
| Voltage | 120V |
| Flame Effect | Yes |
| Remote Control | Yes |
| Adjustable Thermostat | Yes |
| Overheat Protection | Yes |
| Heating Capacity | 400 sq. ft. |
| Power Consumption | 1400 Watts |
