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Section 1: Introduction
Section 1: Introduction
This manual covers two communicator models, the 3G4010 and the LE4010. They are referred to throughout
this manual as 3G4010/LE4010 unless otherwise indicated.
This 3G4010/LE4010 manages transmissions to a central station and can simulate the landline in the event of
trouble (e.g., landline down) or even substitute the landline completely in areas where the LTE/3G or 2G cel-
lular service is provided and a landline is not available.
By connecting to a control panel's standard PSTN interface, telephone-based Contact ID or SIA signals are
decoded and seamlessly routed through the LTE, 3G or 2G network to any of the compatible receiver options.
Both models send alarm system information to a Sur-Gard System I-IP, II, III, IV or 5 receiver. The 3G4010
uses the 3G (HSPA) or 2G (GPRS) cellular network. The LE4010 uses the LTE or 3G wireless network. The
3G4010/LE4010 can be used with UL/ULC Listed compatible control units, as indicated in the manufacturer's
installation instructions.
Note: These communicators are designed to work with the Contact ID communication format as described in
the SIA DC-05 standard and the SIA DC-03 standard for 300 baud. Before completing the field installation of
the alarm monitoring system please ensure communication with the supervising central station is successful by
sending several events and getting confirmation that they have been received.
1.1 Features
l Dual-band UMTS/HSPA; Penta-Band LTE (LE4010); Quad-Band GSM/EDGE Radio
l Advanced Carrier Selection
l Bi-color Wireless Signal Strength Indicator
l 3G (HSPA) / 2G (GPRS) ; LTE or 3G (LE4010) Internet communication with Sur-Gard SG-System I-IP
/ II / III / IV / 5
l Compatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05
Standard and the SIA DC-03 standard for 300 baud. Example of suitable compatible alarm panels:
DSC Models PC1864, PC1832, PC1616, PC4020. For LE4010, the following alarm panels are also com-
patible: HS2128, HS2064, HS2032, HS2016
l Panel Transmission Monitoring for up to four phone numbers
l Simulates landline
l Switches automatically to the 3G (HSPA) or 2G (GPRS) / LTE or 3G (LE4010) network in the event of
landline trouble (e.g., line down)
l Four Programmable (NO/NC/SEOL) Inputs
l 12V 1.2Ah battery (optional, not included)
l Case Tamper Output
l Landline overvoltage protection
l Four Programmable Outputs
l DLS support for status, firmware updates and remote debug enable
l Remote Firmware Upgrade
l Remote Diagnostics
l Panel Format Detection
l SMS Command and Control
l Phone number call direction
l Easy enrollment with C24 Communications via web or mobile interface
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