Windows 7or later
Mac OS X 10.10 or later
Chrome OS 88 or later
Android 6.0 or later
Linux
04 FAQs
解决方
1. The stylus has no pressure, but the cursor can move.
Please confirm if the drawing software supports pen pressure;
Please download the latest driver from the ugee official website and test whether
the pen pressure is normal;
Please close all Antivirus software software and graphics software before driver
installation;
If the computer has installed drivers for other brands of drawing boards/screens,
please uninstall them first;
Please restart the computer after installation is completed;
If the pen pressure test is normal (Windows: in the driver pen setting interface,
ensure that Windows ink is turned on), then start the drawing software test.
2. The stylus does not work.
Please check whether you use the original Digital pen;
Please check if the driver has been installed correctly.
3. The shortcut keys not working on your phones when you drawing on
applications .
Due to the need for the shortcut key function to be supported by the phone application
itself, please confirm if the mobile application (APP) you are using is included
in the recommended list on the official website.
4. The computer cannot enter sleep mode
Please do not put the stylus on the working area of the drawing tablet after you
stop using the drawing tablet , or the computer cannot enter the sleep mode.
5. The drawing tablet shows cursor disorder/jumping and other phenomena...
When using this product, please do not place it on a metal surface or place metal
containing objects (including electronic devices such as mobile phones and tablets,
as well as metal containing stationery such as steel rulers) in the painting work
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