Connectivity
UNABLE TO PAIR OR SET UP SPEAKER ON ANDROID
If you pair your speaker from your phone’s Bluetooth settings before setting up your
speaker with the BLAST & MEGABLAST by Ultimate Ears app, you may not be able to
complete the setup successfully. Try the steps below then try the setup again.
1. Go to your phone’s Bluetooth settings and in the Paired Devices list, unpair the
speaker. The steps for doing this may differ depending on your device. For
example, Settings > Connections > Bluetooth > Tap the gear icon >
tap Forget device.
2. Turn Bluetooth on your phone OFF and then ON briefly.
3. Turn the speaker ON and then press and hold the power button (the large one on
top) and the volume down button (on the front of the speaker) at the same time
for 10 seconds
4. Once you hear the speaker make a clapping sound, it’s successfully cleared its
local cache and will then shut down
5. Delete the app and then download and reinstall a fresh version from the Play
store.
6. Turn the speaker back ON.
7. DON’T pair to Bluetooth — instead, launch the app and go through the setup
steps as instructed in the app. The app will prompt you to pair during the setup
process.
8. Make sure you have access to a Wi-Fi network so you can update the firmware
on the speaker.
DIFFERENCES BETWEEN CONNECTING TO WIFI AND
CONNECTING TO BLUETOOTH ONLY
WiFi and Bluetooth give you different options:
WiFi
Use Alexa
Get firmware updates
Control specific music services using Alexa:
o Amazon Prime Music
o Amazon Music Unlimited
o Deezer
o TuneIn
o iHeartRadio (US, Australia, and New Zealand)
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