UMC Various Models - FAQs for DVD Models only; DVD Playback Issues; FAQs for PVR Models only; PVR Recording Issues

Helpline No UK. 0871 2000 463 ROI. 01443 3940
Web Support: www.umc-uk.co.uk
General Information
USB Record /
TV models only
I cannot change the channel,
access the menu or use the
red button
During Time Shift you cannot change the channel, access the menu or use
the red button
USB Record /
TV models only
When using the USB to
record the picture ‘breaks
up’ or experience loss of
sound.
Check the USB Memory Stick meet the minimum requirements of Read
Speed - 20 MB/s (Mega Byte Per Second), Write Speed - 6 MB/s (Mega Byte
Per Second)
For DVD Models only
For PVR Models only
FREQUENTLY ASKED QUESTIONS
DVD I have inserted a disc but it is
not playing
1) Ensure you have inserted the disc facing the correct way.
2) Ensure the disc is clean and is not scratched.
3) Some copied discs will not play.
4) Check the DVD is a region 2 disc – to change the region of the DVD
player, refer to www.umc-uk.co.uk select ‘product support’, ‘changing
region’.
DVD I have pressed the eject
button but the disc is not
coming out
To eject the disc hold the stop/eject button for 4 seconds.