UniFi PLUS BOX

the setup of my
Unifi TV Box?
Unifi TV Box features such as enjoying the latest apps from
Google Play Store.
Go to https://unifi.com.my/tv/offerings/devices/unifi-tv-box for
step-by-step installation and setup video guide.
37.
How do I
configure my
Google account
on the Unifi TV
Box?
Press the Home button and go to ‘Settings’. Scroll down to
‘Accounts & Sign In’, then select ‘Add Account’ and choose
account type ‘Google’.
Follow the instruction guide on your TV screen to setup your
Google account and continue to fill up your email and password
accordingly.
38.
Are there any
other apps that
we can access
via Unifi TV Box?
Yes, you may download your favourite TV apps from Google Play
Store into the Unifi TV Box.
39.
Will it consume
my broadband
bandwidth if I
use the apps in
the Unifi TV Box?
Yes, you will need Internet connection to run the apps in the Unifi
TV Box.
To ensure better user experience, we recommend you to
subscribe to Unifi 300Mbps plan. To subscribe to the plan, please
visit https://unifi.com.my
40.
How do I use the
Google Assistant
on the remote
control?
Press the Google Assistant button on the remote control and
speak close to the remote control to use the feature.
Currently, the Google Assistant only works in the Google world.
To use it, you will need to configure your Google account on the
Unifi TV Box.
DELIVERY OF UNIFI TV BOX
41.
How are you
going to deliver
the Unifi TV Box
to me?
For New Installation, there will be a Unifi installer to help you set
up the Unifi TV Box (together with other TM’s CPE) at your
premise.
For change plan/upgrade plan or add-on subscription, Unifi TV
Box will be delivered via courier within 7 working days (upon
successful order)
42.
Why do I receive
SMS on Unifi TV
Box delivery?
Once your order is successful, you will receive an SMS on the
notification of Unifi TV Box delivery tracking reference number
(within 7 working days) together with your Unifi TV ID.
Sample of SMS:
RM0 Unifi: You’ll receive your Unifi TV Box in 7 working days.
Self-track via SKYNET bit.ly/3B0fZYe XXXXXXXXXXX.
Installation guide
i.unifi.my/UTB
& login ID xxxxxx@iptv.
43.
How to track my
order?
You will receive an SMS with your delivery tracking number and
you can check via SKYNET portal at
https://www.skynet.com.my/track