15
Cause Possible remedy
Indicator light not working
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Indicator light is yellow
Low battery Replace battery
Troubleshooting guide
You can refer to the troubleshooting table below if
you are experiencing problems with your remote
control. For problems with your hearing aids, please
consult your hearing aid guide.