35
The mobile phone is ringing, the Bluetooth indicator is flashing but
there is no ringing indication in the hearing instruments.
• uDirect is out of range of
the hearing instruments.
When making phone calls, the other party reports difficulties
hearing me.
• The uDirect’s microphone
openings may be covered
or not able to pick up your
voice correctly.
I hear my mobile phone’s key-press tones in my hearing instruments.
• The key-press tones may be
ON in your mobile phone.
The volume of phone conversations is not comfortable
(too low or too high).
• The different audio sources
have different output
volumes.
• Make sure uDirect is within 45 cm
(18”) of the hearing instruments.
Wear uDirect around your neck.
• Make sure the microphone openings
are not covered and that you speak
into uDirect. Do not turn uDirect side-
ways as you speak. Be careful not to
let uDirect rub against clothing.
• Deactivate key-press and confirmation
tones on your mobile phone. Please
refer to the mobile phone user guide.
• Volume cannot be changed via uDirect.
Adjust the volume on the connected
audio source or mobile phone or
change the volume on the hearing
instruments.
MOST PROBABLE CAUSE REMEDY
To Next Page
Loading...
