What to do if my Apollo Twin MkII Universal Audio Media Converter is behaving unexpectedly?
As a last resort, perform a hardware reset on the unit by following these steps: 1. Power off Apollo Twin MkII 2. Press and hold the PREAMP, FILTER, and POLARITY buttons 3. Power on Apollo Twin MkII while continuing to hold all three controls 4. After all front panel LEDs flash rapidly for several seconds, release the controls
Why are various LEDs blinking inside my Universal Audio Apollo Twin MkII Media Converter?
This is normal operational behavior and can be safely ignored.
General| Type | Audio Interface |
|---|---|
| Connectivity | Thunderbolt 2 |
| Simultaneous I/O | 10 x 6 |
| A/D Resolution | 24-bit |
| Number of Preamps | 2 |
| Phantom Power | Yes |
| Instrument Inputs | 2 |
| Line Inputs | 2 |
| Headphone Output | 1 |
| Onboard Processing | Yes |
| DSP | Yes |
| OS Compatibility | Mac, Windows |
| USB | No |
| Software Included | UAD Powered Plug-Ins |
| Input Channels | 2 |
| Output Channels | 6 |
| Sample Rate | Up to 192 kHz |
| Bit Depth | 24-bit |
| Digital Inputs | S/PDIF |
| Digital I/O | ADAT, S/PDIF |
Welcomes users and introduces the Apollo Twin MkII's core capabilities.
Highlights the device's high-resolution conversion and classic analog sound emulation.
Details Unison technology for emulating classic mic preamps and guitar amps.
Describes included analog emulation plug-ins and access to the UAD library for mixing.
Covers A/D-D/A conversion quality and the product's adoption by leading professionals.
Discusses Unison technology for amp emulation and networking capabilities for studio growth.
Introduces the Console 2 application for managing features with a user-friendly interface.
Lists the primary functionalities and benefits of the Apollo Twin MkII interface.
Details the audio interface functions including sample rates, I/O channels, and conversion quality.
Describes the high-resolution, digitally-controlled mic preamps and their advanced controls.
Explains monitoring functions, onboard DSP for UAD plug-ins, and low-latency performance.
Covers the Console application, software features, and the contents of the product package.
Explains the unit's role as a premium 2x6 Thunderbolt audio interface with high-quality conversion.
Details how UAD plug-ins run with sub-2ms latency via DSP + FPGA technology.
Describes the Console application for controlling mixing, monitoring, and Realtime UAD Processing.
Discusses using UAD plug-ins within a DAW, noting latency considerations and DSP offload.
Covers using the hardware as a digital mixer without a host computer connection.
Describes PDF files for Apollo hardware and software, noting the need for a PDF reader.
Covers UAD System, Plug-Ins, and Direct Developer manuals for UAD-2 functionality details.
Provides methods for accessing installed documentation and online help resources.
Guides users to contact Universal Audio for assistance and additional support channels.
Guides on selecting a suitable location and connecting the Apollo Twin MkII hardware to power.
Details system requirements, software installation, and registration/authorization procedures.
Illustrates typical connections for instruments, speakers, headphones, and microphones.
Explains how to adjust input gain levels and output volume for monitors and headphones.
Introduces controls, operating modes (Preamp/Monitor), and channel selection functions.
Details specific controls on the top panel like Level Knob, Indicators, and Option Buttons.
Explains preamp options such as INPUT Select, FILTER, +48V, PAD, POLARITY, and LINK.
Covers monitor options including TALK, DIM, ALT, FCN, MONO, and MUTE functionality.
Describes the front panel controls and I/O, including Hi-Z input and headphone output.
Mentions the Kensington Security Slot located on the side panel for theft prevention.
Details rear panel connectors like Mic/Line inputs, Monitor outputs, Line outputs, and power input.
Covers the power switch, optical input, and Thunderbolt port on the rear panel.
Details I/O complement, sample rates, bit depth, and A/D-D/A conversion parameters.
Provides detailed specs for Line, Microphone, and Hi-Z inputs including dynamic range and impedance.
Lists specifications for Line outputs, Monitor outputs, and Stereo Headphones output levels.
Covers digital inputs, power, environmental, and physical dimensions/weight specifications.
Lists common issues like unit not powering on, not recognized, or no output, with corresponding checks.
Addresses problems like no mic/line input, audio glitches, echo, static, and white noise.
Provides steps for a hardware reset if the unit behaves unexpectedly.
Crucial guidelines for safe operation, handling, and environmental considerations for the unit.
Information on product warranty, maintenance procedures, and repair service options.
Details FCC compliance for Class B digital devices and user modification restrictions.
States that manual content is subject to change and disclaims warranties for accuracy.
Refers to the software's EULA governing user rights and software usage terms.
Lists product trademarks and copyright information for the manual and associated content.
Comprehensive resource for configuration, operation, and troubleshooting UA products, including videos.
Links to community forums and direct contact info for technical assistance via email and phone.
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