Vacmaster PRO350 - Troubleshooting

www. VacMasterFresh.com • 800-821-7849
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TROUBLESHOOTING
Troubleshooting
• The PRO350 will not turn ON:
a. Make sure the unit is plugged into a grounded outlet.
b. Make sure the outlet is working.
c. Check the power cord for any tears or frays.
d. Check the fuse located in the power cord connecting
outlet.
• Error code in the Digital Display:
E01 – The PRO350 cannot achieve the preset vacuum level.
a. Close and hold down the lid during the vacuum cycle.
b. Ensure the open end of the bag is across the seal bar and
within the gasket area.
c. Make sure the bag is flat across the seal bar. Eliminate any
wrinkles or folds.
d. Make sure the foam gasket is clean and not damaged.
e. When using the Accessory or Marinate feature, make
sure the hose is securely attached, the lid knob is set to
“Vacuum” and the lid is on the canister properly.
E02 – The PRO350 will not enter the sealing mode.
a. The lid must be in the closed position during the vacuum
and sealing cycle.
• The bag is not sealing properly:
a. Push and hold down the lid during the vacuum cycle.
b. Increase or decrease the Seal Time. A positive seal will
look clear. If the seal is spotty, incomplete, wrinkled, white
or milky, cut the seal and restart the sealing process.
c. When vacuum packaging moist / wet foods, create a
second seal above the first seal to ensure a positive seal.
d. For the best results, use VacMaster
®
bags and rolls.
• Loss of vacuum from the bag:
a. Check for any puncture holes in the bag. Cover any sharp
item edges with a VacMaster
®
Bone Guard sheet and
vacuum package in a new bag.
b. Check the seal and adjust the placement and/or sealing
time.