0020328020_00 Installation instructions 15
This offer applies for three years from the
date of purchase, or at least for the time
in which we offer support for the Wi-Fi
gateway.
5 Repair
5.1 Replacing the connection cable
▶ If you replace the connection cable,
only use an original connection cable
from the manufacturer (article number
0020299966 or 0020299967).
5.2 Replacing the power supply
unit
▶ If you replace the power supply unit,
only use the original power supply unit
from the manufacturer (article number
0020292010 or 0020292011).
6 Decommissioning
1. Deactivate the product in the myVAIL-
LANT app.
2. Reset the product to its factory set-
tings by pressing and holding the but-
ton next to the LED for at least 10
seconds.
◁ The LED goes out as soon as the
resetting process starts.
◁ Your information and settings are
deleted.
◁ The connection to the coupled ra-
dio room thermostat is deleted.
3. Decommission the product.
7 Customer service
The contact details for our customer ser-
vice are provided on the back page, in the
appendix or on our website.
No software is perfect and, for that reason,
we are always working on additional im-
provements for you. If you find indications
of a weak spot or of a safety issue, please
notify us by sending a message to:
secure@myvaillant.com
8 Technical data
Technical data – Wi-Fi gateway
Rated voltage
5 to 24 V
Requirement for the
power supply *
ES1 or PS1 in
accordance with
IEC 62368-1
Radio frequency bands
868.0–868.6 MHz,
869.4–869.65 MHz
WLAN radio frequency
band
2.4 GHz
Radio frequency out-
put at 868.0–868.6 MHz
(max. e.r.p.)
6.6 dBm
Radio frequency output
at 869.4–869.65 MHz
(max. e.r.p.)
6.9 dBm
WLAN radio frequency
output (max. e.r.p.)
17.5 dBm
WLAN channels
1 – 13
WLAN encryption
WPA2-PSK,
WPA3 personal
IP assignment
DHCP
Maximum environ-
mental temperature
50 ℃
Extra low-voltage wire
(bus line) – cross-sec-
tion
≥ 0.75 mm²
Height
96 mm
Width
122 mm
Depth
36 mm
IP rating
IP 21
Protection class
III
Permitted degree of
environmental pollution
2
Note
* Applies for use with the connec-
tion cable for the direct connection
to the heat generator.
Technical data – Plug-in power sup-
ply unit
Rated voltage
120 … 230 V
AC
Rated current
0.3 A
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