Chapter 1 ________________________________________________________ General Information 
VAISALA________________________________________________________________________ 7 
Warranty 
 
Vaisala hereby represents and warrants all Products 
manufactured by Vaisala and sold hereunder to be 
free from defects in workmanship or material during 
a period of twelve (12) months from the date of 
delivery save for products for which a special 
warranty is given. If any Product proves however to 
be defective in workmanship or material within the 
period herein provided Vaisala undertakes to the 
exclusion of any other remedy to repair or at its own 
option replace the defective Product or part thereof 
free of charge and otherwise on the same conditions 
as for the original Product or part without extension 
to original warranty time. Defective parts replaced in 
accordance with this clause shall be placed at the 
disposal of Vaisala. 
Vaisala also warrants the quality of all repair and 
service works performed by its employees to 
products sold by it. In case the repair or service 
works should appear inadequate or faulty and should 
this cause malfunction or nonfunction of the product 
to which the service was performed Vaisala shall at 
its free option either repair or have repaired or 
replace the product in question. The working hours 
used by employees of Vaisala for such repair or 
replacement shall be free of charge to the client. 
This service warranty shall be valid for a period of 
six (6) months from the date the service measures 
were completed. 
This warranty is however subject to following 
conditions: 
a)  A substantiated written claim as to any alleged 
defects shall have been received by Vaisala 
within thirty (30) days after the defect or fault 
became known or occurred, and 
b) The allegedly defective Product or part shall, 
should Vaisala so require, be sent to the works of 
Vaisala or to such other place as Vaisala may 
indicate in writing, freight and insurance prepaid 
and properly packed and labelled, unless Vaisala 
agrees to inspect and repair the Product or 
replace it on site. 
This warranty does not however apply when the 
defect has been caused through 
a)  normal wear and tear or accident; 
b)  misuse or other unsuitable or unauthorized use of 
the Product or negligence or error in storing, 
maintaining or in handling the Product or any 
equipment thereof; 
c) wrong installation or assembly or failure to 
service the Product or otherwise follow Vaisala's 
service instructions including any repairs or 
installation or assembly or service made by 
unauthorized personnel not approved by Vaisala 
or replacements with parts not manufactured or 
supplied by Vaisala; 
d)  modifications or changes of the Product as well 
as any adding to it without Vaisala's prior 
authorization; 
e) other factors depending on the Customer or a 
third party. 
Notwithstanding the aforesaid Vaisala's liability 
under this clause shall not apply to any defects 
arising out of materials, designs or instructions 
provided by the Customer. 
This warranty is expressly in lieu of and excludes all 
other conditions, warranties and liabilities, express 
or implied, whether under law, statute or otherwise, 
including without limitation any implied warranties 
of merchantability or of fitness for a particular 
purpose and all other obligations and liabilities of 
Vaisala or its representatives with respect to any 
defect or deficiency applicable to or resulting 
directly or indirectly from the Products supplied 
hereunder, which obligations and liabilities are 
hereby expressly cancelled and waived. Vaisala's 
liability shall under no circumstances exceed the 
invoice price of any Product for which a warranty 
claim is made, nor shall Vaisala in any 
circumstances be liable for lost profits or other 
consequential loss whether direct or indirect or for 
special damages.