Disposal
Recycling the Bike
In 2018 the WEEE directive 2012/19/EU was updated. As a result, electric two-wheeled
bicycles have been included in the WEEE directive since 15 August 2018. If you wish to have
your Van Raam bike recycled, please contact your dealer. They are responsible for complying
with the recycling obligation. Ask them about the conditions or view the rules regarding
recycling in your place of residence/country.
Recycling the Battery
If your battery is defective or if you are no longer using it, you must have it recycled. Please
contact your dealer. They are responsible for complying with the recycling obligation. Ask
them about the conditions or view the rules regarding recycling in your place of
residence/country.
Handover/sale to a new owner
If you transfer the bicycle to a new owner, it is important that you hand over all necessary
technical documentation and spare keys, so that the new owner can use the bicycle safely.
Do you use the Van Raam E-Bike App and have you linked your bike and battery to the app?
Make sure you disconnect the bike and battery from the app when transferring/selling.
Please note! Your cycled routes will not be lost and you can always continue to view them in
your Van Raam E-Bike App account. The next owner cannot view your cycled routes.
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