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IMPORTANT: Always unplug the machine before performing any maintenance/troubleshooting checks.
• The plug may not be fully pushed into the electrical socket.
• The fuse in the plug may need replacing. Always replace with a British 13amp fuse.
• Make sure the clean water/solution tank is fitted securely. See Filling the water/solution tank page 9.
• Rinse/wash dial has been set to Rinse, set dial to Wash to dispense solution. See Rinsing the carpet page 11.
• Trigger on the hose may not be depressed. See Using the hose and tools page 12.
• The clean water/solution tank valve may be stuck. Hold the tank over the sink and press the valve underneath to release.
• The clean water/solution tank is empty. Refill the tank. See Filling the water/solution tank page 9.
Why won't the machine turn on?
• Check the contents on the box to make sure the part is definitely included with your machine.
There is an accessory missing
Why won’t the solution/clean water dispense?
Why won’t the solution/clean water dispense when using the hose?
• Make sure the clean water/solution tank is fitted securely. See Filling the water/solution tank page 9.
• Rinse/wash dial has been set to Rinse, set dial to Wash to dispense solution. See Rinsing the carpet page 11.
• The clean water/solution tank valve may be stuck. Hold the tank over the sink and press the valve underneath to release.
• Squeeze the trigger on the handle to release solution and water mix.
• The clean water/solution tank is empty. Refill the tank. See Filling the water/solution tank page 9.
• The float in the dirty water tank may have been activated. Empty the dirty water tank and wait for the float to settle before
restarting your machine. See Emptying and cleaning the dirty water tank page 14.
• Check the SpinScrub and brushbar for blockages and clear. See Removing and cleaning the SpinScrub brushes page 16
and Removing and cleaning the brushbar page 17.
• The dirty water tank and/or lid may not be fitted correctly. See Emptying and cleaning the dirty water tank page 14.
• Check the nozzle for blockages and clear. See Removing and cleaning the nozzle page 15.
• Check the nozzle is correctly fitted. See Removing and cleaning the nozzle page 15.
• Check the filter screen in the dirty water tank for dirt/debris. Remove and clean.
• The hose connector port cover maybe open, close and retry. See Using the hose and tools page 12.
Why won't the machine pick up?
• The brushes will only spin when the machine is reclined.
• Check the nozzle is correctly fitted. See Removing and cleaning the nozzle page 15.
• Check the SpinScrub and brushbar for blockages and clear. See Removing and cleaning the SpinScrub brushes page 16
and Removing and cleaning the brushbar page 17.
• Check that the SpinScrub and brushbar are correctly fitted. See Removing and cleaning the SpinScrub brushes page 16
and Removing and cleaning the brushbar page 17.
• Check for damage to the brushbar and the spindle on the back of the SpinScrub brush.
Why won't the brushbar spin?
WHAT TO DO IF IT GOES WRONG
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