Vaxcare:
AUST: 1300 36 4040
NZ: 0800 800 900
www.vax.com.au
Instruction Manual
Please read carefully before using this cleaner.
Retain for future reference.
Always fully unwind the mains cable before use.
If you require any further assistance or advice about any
VAX please call VAXCARE on
1300 36 4040 (Australia - cost of a local call)
and 0800 800 900 (NZ)
296 Victoria Road Malaga Western Australia 6090.
EMAIL: vaxcare@vax.com.au
WEBSITE: www.vax.com.au
VAXCARE
Please register your warranty.
Send in your completed Warranty Card.
VAX Appliances (Australia) Pty Ltd
A.C.N. 009099736
• NSW/ACT
Unit 2, 30 Heathcote Road,
Moorebank, New South Wales 2170
Ph: (02) 9602 6800 Fax: (02) 9602 6900
• VICTORIA/TASMANIA
Unit 3, 46 Burgess Road,
Bayswater North, Victoria 3153
Ph: (03) 9761 7160 Fax: (03) 9761 7175
• SOUTH AUSTRALIA/
NORTHERN TERRITORY
Unit 3, 75-77 Grange Road,
Welland, South Australia 5007
Ph: (08) 8340 2222 Fax: (08) 8346 7933
• QUEENSLAND
186 Kerry Road,
Archerfield, Queensland 4108
Ph: (07) 3216 7350 Fax: (07) 3216 7375
• WESTERN AUSTRALIA
296 Victoria Road,
Malaga, Western Australia 6090
Ph: (08) 9247 8100 Fax: (08) 9247 8192
• VAX APPLIANCES NEW ZEALAND
27 Clemow Drive
Mt Wellington, Auckland
Ph: (09) 5736220 Fax: (09) 5736224
Email: vaxnz@vax.co.nz
AUST. & NZ BRANCHES
MODIFIED JANUARY 2008 P/N 30410
VAXCARE Service & Help:
AUSTRALIA 1300 36 4040
NEW ZEALAND 0800 800 900
If you have any queries or concerns about
using your Vax, call VAXCARE.
Please make a note of the model
number and model name of the
appliance before calling.
(Aust only: Mon-Fri. 10.00am to
6.00pm. EST)
Calls are charged at the
local rate.
An answerphone is available
outside of these hours. We
will return your call the next
working day.
There are over 300 approved
Vax Service Agents in Australia
and New Zealand. For the nearest
Service Agent, please refer to your
Vax warranty or call VAXCARE or
visit www.vax.com.au
PROBLEM: Cleaner won’t pick up/
loss of suction
Cause:
Dust bag not installed correctly.
Solution:
Review dust bag removal and
replacement.
Cause:
Dust bag full or blocked.
Solution:
Replace dust bag.
Cause:
Clogged filter.
Solution:
Remove filter and clean.
Cause:
Blockage in hose.
Solution:
Disconnect hose, remove the
obstruction then re-fit.
PROBLEM: Cleaner/accessories won’t
pick up
Cause:
Accessories not connected properly.
Solution:
Refer to page 6 for fitting
information.
Cause:
The hose is clogged.
Solution:
Remove hose and tools. Remove
obstruction.
11. Troubleshooting
WARNING: To reduce the risk of
personal injury, unplug the vacuum
cleaner before performing maintenance or
troubleshooting checks.
PROBLEM: The cleaner won’t run
Cause:
Not properly plugged into electrical
outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
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