Venta LW15 - Troubleshooting; Common Issues and Solutions

TROUBLESHOOTING
Problem Possible causes What to do
Appliance does not
function
1. Power supply not
connected.
2. Cable connector not
plugged in and latched
into drive unit.
1. Connect switching power
supply to main socket,
switch on appliance.
2. Plug main cable connec-
tor into drive unit until it
latches.
Motor does not start and
the red triangle lights up
when lower unit is full of
water
The thin metal contact
strips that run down the
inside of the lower hous-
ing unit have a buildup of
mineral deposits.
1. Clean metal strips.
2. Wipe dry (see also “Main-
tenance and Cleaning”).
Clicking noise 1. Mineral deposit con-
tamination.
2. Rubber coupling is not
inserted all the way
into the gear.
1. Clean black gear prongs
with toothbrush.
2. Remove gear and reinsert
securely.
3. Call Customer Service:
888-333-8218
Wetness around the
appliance
Water has overflowed in
between the double mold-
ings of the lower housing.
Turn the empty lower hous-
ing upside down to dry.
Allow 24 hours to dry.
Disc stack(s) not turning The rubber coupling is
not securely inserted into
the gear.
Check that the rubber cou-
pling is properly inserted
into the bottom of the gear.
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US