IS IT NECESSARY TO USE THE VENTA WATER TREATMENT ADDITIVE?
The Water Treatment Additive helps prevent mineral deposits from becoming difficult
to remove so that any sediment can be rinsed out. In addition, the WTA helps improve
the efficiency of the Venta Humidifier by allowing the water to sheet on the disc
stack(s) instead of “beading” up, allowing maximum use of every square inch of the
disc stack(s). The WTA also helps prevent odors and improves the performance of the
Venta Humidifier. Not suitable for models with Hygiene Disc.
WHAT HAPPENS IF THE WATER EVAPORATES AND THE APPLIANCE CON-
TINUES TO RUN?
First and foremost, the Venta Humidifier is only humidifying when water is in the
appliance. However, the WTA holds dirt and dust particles down on the bottom of the
lower housing. The LW15/25/45 will shut off automatically as soon as there is
insufficient water in the lower housing.
SHOULD MORE WATER TREATMENT ADDITIVE BE ADDED WHEN THE AP-
PLIANCE HAS RUN DRY?
No, because the ingredients of the WTA do not evaporate. Simply add fresh water to
reactivate the WTA. One dose will help keep the Venta Humidifier from scaling up with
mineral deposits for 10-14 days.
WHAT HAPPENS WHEN THE VENTA HUMIDIFIER HAS NOT BEEN RUN FOR
AN EXTENDED PERIOD OF TIME?
Simply give the appliance a general cleaning with the Venta Cleaner before using it
again. Tip: Use of the Venta Cleaner is recommended before storing the appliance for
an extended period of time to remove any mineral deposits that can harden over time.
Or take advantage of Venta Air Technologies’ Ultrasonic Cleaning service. Call us toll-
free at 888-333-8218 for details.
MY VENTA HUMIDIFIER APPEARS TO NOT BE HUMIDIFYING MY ROOM AS
DESIRED
Our goal is to achieve 100% customer satisfaction. Initial product performance is
largely based on room size and the overall humidity level of the contents of the room.
Dry furnishings (textiles, leather, wood, books, etc.) will require a longer period to
absorb moisture until their humidity level is increased to a satisfactory level.
Therefore, we highly recommend that you consider this when evaluat-ing the
performance of your product. Dry rooms can take up to ten days of continu-ous
humidification to achieve an optimal humidity level. It’s important that you are adding
water to your unit regularly. In the event that you are dissatisfied with the performance
of your product, please call us for additional tips on how to maximize the performance
of your humidifier.
Did we not answer your question? Contact us at
info-us@venta-air.com or call toll-free 888-333-8218.
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