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TROUBLE SHOOTING GUIDE
DO NOT RETURN THIS TO THE STORE
Please call Customer Service at 1-800-252-6123 (ET)
or visit online help at http://www.18002526123.com
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Help?
811-196091-340
Printed in China
SYMPTOM CAUSE (AND REMEDY)
• Make sure that you've select DVD mode.
• The system is in pause mode or in Slow-motion Play mode. Press the PLAY button
to return to normal play mode.
• Fast forward or fast reverse is performed. Press the PLAY button to return to normal
play mode.
• Make sure that AUDIO output and AV IN input connections are correct.
• DTS encoded DVDs are decoded by this unit. Use the "AUDIO" button to select a
different audio playback mode.
• This unit is too hot, shut off the unit for 30 minutes to cool down.
• Check that the Car plug adapter or AC adapter and AC power cord are connected.
• Turn on the unit.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the battery in the remote.
No power.
The remote does not
function.
DVD
No sound or only a very
low-level sound is
heard.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the Monitor screen).
• Insert the disc correctly with the playback side facing down on the disc tray.
• Clean the disc.
• A PAL disc (broadcast format used in Europe, Asia, and elsewhere), has been inserted.
Press the TV MODE button on the remote to change the video output signal.
• Condensation may have formed inside the Unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
• The unit region number and disc region number are incompatible.
Severe hum or noise is
heard.
The disc does not play.
• The region number of the disc does not match the region number of the unit.
• DVD mode is not selected, select DVD on AV IN/DVD switch.
• Clean the disc.
• The disc is scratched.
No picture.
The picture is not
clear.
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