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Installation Guide M450
Checking Smart
Card Reader
To check the smart card reader:
1 Perform a transaction using several different smart cards to ensure the
problem is not a defective card.
2 Ensure that the card is inserted correctly (see Smart Card Reader).
3 Ensure the SAM cards are properly inserted in the slots and are properly
secured (see SAM Card).
4 Contact your local Verifone representative if the problem persists.
Checking CTLS
Reader
To check the CTLS reader:
• Ensure that there is no obstruction in between the contactless logo and the
card, that is, in between the contactless reader and the actual card itself to
perform a smooth transaction.