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HICAPS VX820
VeriFone HICAPS VX820 User Manual
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H
ICAPS
t
erminal
user
guide
2
Table of Contents
Default Chapter
4
Table of Contents
4
Thermal Printer
6
Table of Contents
7
Hicaps/Eftpos
7
HICAPS Help Desk
7
Glossary
7
Claim to
7
Diagram of HICAPS Terminal
9
Hicaps
11
Terminal Provider Setup
11
Adding a New Provider
11
Modify Provider
14
Deleting a Provider 5
15
All Provider Function 6
16
Claim to Sale 7
17
Claim to Deposit 7
17
Clear Item Memory 8
18
HICAPS Auto Settle 9
19
Settle Transaction List 9
19
Processing a HICAPS Claim 0
20
Processing a HICAPS Claim Transaction (HICAPS Terminal) 0
20
Processing a HICAPS Claim Transaction (Practice Management System)
23
Cancelling a HICAPS Claim 4
24
Cancelling a HICAPS Claim (HICAPS Terminal) 4
24
Cancelling a HICAPS Claim (Practice Management System) 6
26
Manual Daily Transaction Summary (HICAPS Totals) 7
27
Ordering Terminal Rolls 8
28
Performing Terminal Sign On/Logon 8
28
Customising a HICAPS Receipt (Optional) 9
29
Eftpos
30
Processing an EFTPOS Transaction
30
Refunding an EFTPOS Transaction
33
Refund an EFTPOS Transaction (Practice Management System) 6
36
EFTPOS Settlement 7
37
Manual EFTPOS Settlement 7
37
Automatic Terminal Settlement 8
38
Host Forced Settlement
40
Merchant Password
40
Terminal Functions
43
Functions
43
Settle
43
Trans
43
Function
43
Transaction Menu
43
Balance/Quote
43
Refund/Cancel
44
Pre-Auth
44
Completion
44
Cash out
44
Sale
45
Terminal Function Options
45
Reports [] Key (Print EFTPOS and HICAPS Reports)
45
Configuration Setup [] Key (Refer Help Desk)
45
Terminal Restart [] Key
46
Terminal Lock [4] Key
46
Terminal Logon [5] Key
46
Balance Enquiry/Quote [6] Key
46
Stationary Order [7] Key
46
Reprint [8] Key (Reprint EFTPOS and HICAPS Transactions)
46
Terminal SW Load [9] Option
46
Changing the Terminal Security Password
46
Fallback Procedure
47
Terminal Connections
48
Terminal Connectivity
48
Dial
48
Ethernet (IP - Internet Protocol)
48
The Terminal Docking Station
48
Power
48
Terminal Pin Pad
48
Ethernet
49
Telephone Line
49
RS (PMS Integration)
49
Thermal Printer
50
Vx680
50
HICAPS Response Codes
51
Transaction Level HICAPS Response Codes
51
Item Level HICAPS Response Codes
54
EFTPOS Error Messages and Corrective Actions
56
Merchant Requirements to Ensure EFTPOS
59
Terminal Functions T4200 Series
60
Medicare Australia Easyclaim
62
4
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VeriFone HICAPS VX820 Specifications
General
Touchscreen
Resistive touch
Card Reader
EMV
Connectivity
Ethernet
Payment Options
Credit, Debit, Contactless
Power
5-12V DC
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