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9. Merchant requirements to ensure
EFTPOS transactions are valid
. For all manual transactions:
(a) Always try the transactions through the PIN pad first.
(b) Check the card is being used after its ‘valid from’ date and before its ‘valid to’ date.
(c) Ensure the card is not recorded on any warning bulletin.
(d) Ensure that the card imprint is legible and complete.
(e) Obtain authorisation for above floor limit transactions.
. For any signature based transaction verify the cardholder’s signature matches the
signature on their card. If the signature does not match, or you are suspicious of the
sale, contact the appropriate centre listed on the next page.
. Ensure the accuracy of any card information keyed into the PIN pad.
4. Retain your electronic transaction receipts and manual transaction vouchers for
a period of not less than months.
If any of these conditions are not met, it is possible that the transaction may be invalid
and the merchant account debited for the value of the disputed transaction.
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